You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 5 signal loss

Anyone else having a problem where when you lose signal for a lengthy period time such as on the train the phone doesnt find signal again when you are clearly in a area that would have signal. Only way around this for it to stop saying "No service" is to reboot the phone.


It reboots and has signal again


Anyone else getting this problem?

iPhone 5, iOS 6

Posted on Sep 26, 2012 1:10 AM

Reply
371 replies

Feb 23, 2013 8:29 AM in response to jvanassen

I've got a brand new iPhone 5 operating 6.1.2 on Vodafone UK. The phone itself is a complete lottery of whether I'm going to get a signal or not (more often it's not) and what I have - in effect - is a very very small iPad with no connection to any network. From what I've read, there's nothing my phone provider can do, and I'm hoping that Apple are addressing this problem toot sweet.


Frankly thinking of going back to my old iPhone 3. At least it worked.

Feb 23, 2013 8:38 AM in response to Duckorange

my wife's just been given an iphone 5 to replace her iphone 4. She's on Vodaphone, as is my work blackberry.

The phones can be side by side in our lounge, the berry synching away merrily, and the iphone showing 'no service'. We're in East london, UK, in an 'excellent' 3G coverage area....

iphone is also on 6.1.2.


to whom do we complain? I'd heard nothing about this problem before today, but there seems to be a LOT of discussion about it on the net.

Mar 3, 2013 4:09 PM in response to jvanassen

I'm not sure if this has been mentioned, but I find that removing the SIM card tray (by putting a paper clip into the hole on the side of my iPhone) and then pushing the tray back in results in FANTASTIC service for about 15 minutes. After that, it returns to really poor, slow service. This makes me think that the service issues may be more related to the service provider rather than Apple and the iPhone itself.

Mar 5, 2013 1:42 AM in response to jvanassen

Same problem here - rebooting phone is the only solution for me. This is my last iPhone ever - Apple has jumped the shark. Let's face it iPhone 5 was lacklustre compared to the other handsets on the market. The only reason I stuck with Apple was the number of apps I use (and have paid for) but at this stage I'd happily pay a couple of hundred quid to extract myself from the iOS prison.

Mar 5, 2013 9:26 AM in response to chakalaka

It's not a 'settings' fault, sure tweaking or resetting things IN settings can temporally fix the issue

But the actual fault I believe lays in the modem (or cell) software that commands how the wireless chip handles

Switching of frequencys.


Don't forget a phone is essentialy two computers in one.

The bit that handles apps and the bit that handle calls.



I must say, from updating to 6.1 and jail breaking

I haven't had the issue return.

I updated via iTunes.

Other than that I've changed nothing, and people following this mega thread

Will know I'm one of the original angry posters on this topic.

Iphone 5 signal loss

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.