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Iphone 5 sometimes touch screen unresponsive

Just got my Iphone5 last Friday and found it occasionally unresponsive, I cannot tap into any apps, and sometimes I cannot even swipe to unlock the phone.

But in other times it is fully functional, so guess it is software other than hardware issue. Already tried restore it once, the problem is still on and off.

Anyone having similar issue?

iPhone 5, iOS 6

Posted on Sep 26, 2012 7:08 AM

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67 replies

Jun 17, 2015 8:03 AM in response to ak5hay

I read replies here until I got bored. I never found a solution. I couldn't shut off my iphone 5 to reboot. All the case and powersupply advice is worthless. Finally got lucky by holding the home button and the power button depressed simultaneously for a long time. It rebooted and is working ok for now. I am running iOS 8.3

Mar 8, 2016 1:52 PM in response to wildtuna

Well i didn't get bored and read through the replies. Since nothing helped, I also tried what you suggested and it made things *worse*. After reboot, I couldn't even swipe to unlock until maybe 50 tries. Then the thing really freaked me out, opening apps all by itself. It OPENED THE MESSAGE app and started typing random characters. I'm sure it would have sent them too, but at least the home button still worked. This is on the first day of a refurbished 5s with iOS 9.x something. Crazy stuff for sure! This thing is going back tomorrow.

Jul 6, 2016 3:32 AM in response to MagikMat

The issue was resolved for me when I Restored the iPhone software, nothing else fixed it.


Make sure you have a few hours free, and you know all your logins for your Apple account, email accounts and apps... because this will wipe the phone and you will have to then add all your login details, email accounts and apps (you can select which apps you want to add back on via iTunes).


So when you are ready connect the phone to your computer, select the phone in iTunes, back-up to icloud or your computer. Then choose restore. Then setup the phone as a 'new phone' rather than migrating the data back onto it. Its a tedious process but the phone is running fast now, so worthwhile.


Actually I have had similar problems after migrating to new Apple computers - and having to start with a clean sheet and move stuff over individually, I think after a while things get in a tangle - so best to start a fresh!

Iphone 5 sometimes touch screen unresponsive

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