Previous 1 2 3 4 5 Next 110 Replies Latest reply: Apr 30, 2014 10:31 AM by bj16 Go to original post
  • oMaNofStEElo Level 1 (0 points)

    That does seem to help the notifications but the sound is still a no go partially correct thanks for the input

  • BCinNYC Level 1 (0 points)

    I don't have FB messanger, am on the iPhone 5, and I have tried all of your suggestions to no avail. I greatly appreciate everyone's tips and I am glad it has worked for you. Let's hope FB/Apple fix it. While annoying, I can live with it, but there is clear a bug or 2 somewhere and they should fix it.

     

    Thanks again everyone!

  • BCinNYC Level 1 (0 points)

    Facebook released a new version of the app a couple of days back but the problem persists!!!

  • esugiu Level 1 (10 points)

    Thanks Lunar Dragoon! Your suggestion worked perfectly for me! And I think will help many affected on fb messenger problem.

  • esugiu Level 1 (10 points)

    Lunar Dragoon perfect solution:

    >>>If I had to guess, did you guys had facebook messenger installed on your iphone? If you did, it's more likely that is causing the problem, because once i installed it, i stopped receiving notifications, but it kept going like that even after i deleted it. So here's what i did to fix it.

    On a computer, open facebook on your account and in the search bar, type facebook,

    Select first, facebook for iphone... Then on the right side, click Remove.

    This will log you out of your app.

     

    Next, do the same but choose facebook messenger for iphone this time.... And Remove it too.

     

    Now, log in back to your facebook app, and all notifications will work out just fine.<<<

  • BCinNYC Level 1 (0 points)

    I am not running FB messenger and I have the problem, and the recent FB release didn't fix it.

  • BCinNYC Level 1 (0 points)

    Oh, forgot to say, it didn't work for me, but thank you for your help.

  • notreriepierre Level 1 (0 points)

    bonjour

     

    J'ai fait la manipulation que vous m'avez dite par rapport au notification de mes amis que je ne reçois pas sur mon écran vérroullé , je ne reçois que les pastilles sur l'application par contre je reçois bien les notifications de jeux aussi bien sur l'ecran verrouillé que les pastilles. alors que dois je faire ?

    De plus la synchronisation de SYNC-ME ne fonctionne pas non plus c'est-à-dire quand je commence la synchronsation l'application s'arrete d'elle meme et reviens sur la page d'accueil donc je ne sais plus quoi faire

    Pourvez vous m'aider ?

  • BCinNYC Level 1 (0 points)

    Another release of the FB app and still no sounds or vibrations. This is ridiculous.

  • kybratprince Level 1 (0 points)

    Same here. I was expecting a fix this time. Guess not :(

  • MajorIP4 Level 1 (20 points)

    Just updated to the latest FB app released today 11-15-12 and the "no sound notification" still exists. While working on my MBP I got a popup notification, then I saw it on the iPhone 5 but NO SOUND.

     

    Guess I have to submit another bug report to FB. How hard is this to fix?

  • esugiu Level 1 (10 points)

    Did you try this?

    On a computer, open facebook on your account and in the search bar, type facebook,

    Select first, facebook for iphone... Then on the right side, click Remove.

    This will log you out of your app.

    Next, do the same but choose facebook messenger for iphone this time (should you ever had it installed!).... And Remove it too.

    Now, log in back to your facebook app

  • kybratprince Level 1 (0 points)

    I have done that several times with no luck. I have also deactivated my account several times and that didn't work either.

  • oMaNofStEElo Level 1 (0 points)

    I have done the same thing and to no imporvement the sound still does not work and this is on ipad 2, 4S, and 3GS, itouch(4th gen)x2, All of devices are doing the exact same thing. It doesn't matter the account that is logged in or reset, reinstall, etc nothing seems to be fixing this issue

  • BCinNYC Level 1 (0 points)

    I have done everything other the sun, but to no avail. It seems I get sounds and vibration for a new message or when my name is used, but otherwise nothing other then text banners for the push notification. I am glad the solutions provided here have worked for some, but let's not give the impression that the problem is resolved - even with yet another release by FB this week. I am getting very ticked off, and I will not by an iPhone again and may stop using the FB app. They must fix this, these one off fixes that somehow work for some and not for others, while very much appreciated, do not correct the problem.

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