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Level 1

5 points

iphone 5 won't ring

I'm fairly new to having an iPhone - in fact the iphone 5 is my first. I have an ipod touch and an iPad, but haven't had to deal with a ringer before. I can't seem to get my new phone to ring when calls come in. The phone goes straight to voice mail.

I've switched the little mute switch to not muted on the side of the phone, I've picked a ring tone that works when I pick it. I've also tried changing Vibrate choice from Vibrate on ring ON and OFF. Can any one tell me what I might be missing to get the phone to ring?

iPhone 5, iOS 6

Posted on Sep 26, 2012 4:51 PM

22 replies

Mar 7, 2014 4:29 PM in response to Community User

Fixed my problem too. So bizarre that the setting got changed in the first place.

Mar 31, 2015 10:58 AM in response to linky99

I just recieved a new Iphone 5S, everycall went straight to VM without ringing. The soft reset worked for me. Thank you

slafolle

Level 1

0 points

Jul 31, 2015 10:57 AM in response to pldon

Thanks - it helped me

Aug 12, 2015 4:19 PM in response to NaturalMom05

Thank you!

Sep 15, 2015 4:54 PM in response to pldon

Thank you SO much! I have tried for months to figure out this problem. I finally remembered what a wonderful support base there is online if I just throw out the question. I went down the list above and tried everything everyone said and YOUR solution fixed MY problem! Thank you!

I went to the lock button on the side of the phone (left side upper corner) and sure enough, it was the "lock" button. Yay!

myrath

Level 1

4 points

Jul 13, 2017 8:15 AM in response to pldon

Thanks a bundle, pidon ! That problem has been bugging me for days - now fixed in two seconds. Think I was shown this befor, but I had forgotten.......thanks again, you are a life saver !!!🙂

TonyLima

Level 1

10 points

Jul 23, 2017 2:05 PM in response to pldon

When I saw Otter I suspected that might be my problem. Sure enough, the switch was set wrong. My phone now rings. Many thanks, pidon.

iphone 5 won't ring