Apple TV update 5.1 broken?

Since updating to 5.1 today, nothing seems to stream any more from my computers (both are up todate). I try to use Airplay on my Ipad but same thing happens. I can steam music to it though, but once about about 2 to 3 mins of loading till it starts to play the song.


Anyone else having this problem?

AppleTV 2, iOS 5.1

Posted on Sep 26, 2012 6:38 PM

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Posted on Sep 29, 2012 7:09 PM

I had the same problem. Unplug the power and HDMI cable from your Apple TV. Plug the USB to your computer and a mini-USB to the Apple TV. Then plug the outlet back to the Apple TV for power. Open iTunes on your computer. The Apple TV should appear on iTunes under Devices. If it appears - restore Apple TV. It takes about 35 minutes. Once completed unplug everything and connect Apple TV back to your TV set. Good luck.

51 replies

Sep 29, 2012 4:11 PM in response to Riptide76x

I'm having the same problems. After updating my ATV2 to 5.1, the apple tv can no longer find my content on itunes. I can push music from itunes or from my iphone, but can't push any video content from itunes to the ATV. When I try to go to my "computer" on the home screen of the ATV, it searches and searches, then says "It can't find the content, please make sure the ATV and itunes are on the same wireless network".


What I want to know is this: How do I downgrade my apple tv software to before the upgrade? I'm not running itunes on a mac...how do I do this? I'll gladly back down a step in order to be able to play my movies and tv shows...

Sep 29, 2012 4:37 PM in response to Riptide76x

My apple TV is stuck on the Whats new screen. It goes away after a while, but when I try to watch previously purchased movies it just crahses and goes back to the Whats new screen. This is not a good trend. What is with all these issues help is having. My ipad seems to be crashing more along with my iphone 4 ios6... Not impressed at all... Apple was supposed to be the guys who got it right..

Sep 30, 2012 2:04 AM in response to Marlenedolls

Hi Marlenedolls.


Thanks for the advice. But I tried that, and it didn't change anything - still had the home sharing issue afterwards.


Incidentally, you don't need the power cable for the ATV2, just for the ATV3 - full instructions here.


Jbergeson, a micro-usb (to give it its accurate name), is just a cable as you assumed. One end is a USB input for your Mac, and the other is a mini-plug that fits into the back of the Apple TV.


It's important that we all tell Apple about the issue though, then they're aware of it and can do something. You can tell them here.

Oct 3, 2012 2:13 PM in response to stw1958

You can actually do this yourself, if you have a Micro-USB to USB cable. But I've tried and it didn't make any difference.


Not sure whether the repair centre would try this - Apple themselves don't seem to know what the problem is. Of course, they don't communicate with customers, so it's hard to know whether they're even aware of the problem.


Apple, communication is a good thing.

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Apple TV update 5.1 broken?

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