You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IP Address Conflict Using Mobile Hotspot On Iphone 5

Hello,


I just got my new Iphone 5 and I love it, apart from one little problem. Now when I connect it to my laptop using the mobile hotspot (either via usb or wireless) I am constantly getting a network error popup stating that there is an ip address conflict.


Hardware info:


Iphone 5 16gb

Asus G74S Laptop with Windows 7 64bit


Error info:


The error popup is in the form of a small window titled Network Error. It states "Windows has detected an IP address conflict" "Another computer on this network has the same IP address as this computer... blah blah blah"


The windows system event viewer has the following log:


Source is Tcpip


The system detected an address conflict for IP address :: with the system having network hardware address 00-00-00-00-00-00. Network operations on this system may be disrupted as a result.


The event ID is 4199


Done so far:


Already did every single troubleshooting step in regards to ip address conflicts, ipconfig /release and /renew, flush dns etc. I even did an entire system restore on my laptop back to factory settings. Installed a fresh Itunes 10.7 64bit and reconnected my new Iphone 5 and am still getting this message. I never had this problem with my Iphone 4.


Called Apple tech support, they ran me through all the steps relating to the phone itself, reseting network settings, resetting factory settings, removing and re-inserting the sim card, you name it.


Disabled IPv6 in the registry and reboot, still the same popup occurs.


Tried to assign a static IP address to Ipv4, still the same popup


Any ideas?

iPhone 5, iOS 6

Posted on Sep 27, 2012 7:22 AM

Reply
16 replies

IP Address Conflict Using Mobile Hotspot On Iphone 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.