My iPhone 5 won't charge

I have/had the same problem, however I soon realised the cable wasnt the problem because it would occasionally charge. I soon figured out that if the phone is locked (on lock screen) and the cable is plugged in it will usually work. I'm not sure why I just hope it will be fixed in the new update. Turning the phone on and off will help sometimes aswell

I have the same, Problem try wiht different cable and same, I reset the iPhone (press and hold the 02 buttons) and when re - started it could charge, that has worked the two times i got this problem. for me looks like a bug.

Anyone whos Lightning cable doesn't appear to fit very well or they have to wiggle to get it working, you have compressed fluff in the socket! Remove it with a paperclip (a plastic coated one is probably best from a non-conductive point of view) or any other small pointy object. You'll be surprised how much comes out! You should not be able to see any of the metal of the connector between the phone and the connector plastic. I have to clean mine out about every 3 months (I have the phone in my pocket upside down). 🙂

This thread is more about people who's phone isn't charging even with a good connection. If you have tried another cable, another charger, another mains socket, charging from USB, then Holding both buttons down for 20 seconds may sort your issue.

If you have tried all of the above, raising a ticket should get you a swift callback from Apple Support (my phone rang as soon as I clicked to submit my ticket!)

Thanks

Stu

I have this same problem. I have tried different chargers, different USB cables, different outlets, nothing works. It looks like it's charged (the battery icon looks full) then it immediately switches to red and stays at 2%. I've seen messages in the past to the effect that "this device cannot be charged with this accessory" but I'm using the cable and adapter from the iPhone 5 box!

Help!

Same general problem. My phone charge went to zero and shut down because of use. When I insert the cable, whether from a wall adapter or a laptop USB port it initially shows the electric bolt and a charging battery, then goes dark. Normally when it shuts down due to depleted battery, after the charger is connected for about four minutes, the Apple logo appears and the phone turns on. Hoever, now the screen remains dark and nothing appears to happen as if the phone is not charging.

I tried a hard reset to no avail.

Has anyone had a similar problem of the phone not charging after the initial lightening bolt and battery image when connected to the charging cable?

The lightning bolt "charging indicator" should always go away after a short period of time. If you tap the power or home-screen button you should still see the charging indicator appear on the screen momentarily. If it doesn't appear, then it's the same thing as your phone being disconnected from a charger.

Many people are having intermittent charging issues. To sum up this whole thread, here is the short run of popular solutions:

1. Carefully clean the charging port with a very thin device - a small paperclip should suffice. Again, be very careful and try to get out any lint or debris.
2. Make sure you are using a official Apple charger. If it cost less than $20, it's probably not official. If you didn't buy it from an Apple store, it's probably not official. I have had mobile repair shops tell me cables were "official" when they weren't.
3. (this one worked for me, but it's nuts) - plug the charger into your computer and launch iTunes - yes, luanching iTunes caused my phone to start charging. I know this sounds nuts, but someone else in this thread suggested it and it worked for me. iTunes cannot be open when you connect your device.
4. Switch to another phone

~Ryan

Good day I had a similar problem. My iPhone 5 worked good for about 2 months

Then I recently updated it and realize it wasn't charging . Upon my investigation what

I found out was, my phone don't charge now with the auto lock on. Once I took off the auto lock

It. Began to charge. Next thing for the charger to work effective and all, I have to insert it

To my iPhone the plug it into the wall. If I plug it into the wall then the phone I does get

A message about Accessory may not work and it doesn't charge. Hope this may help someone

I know what the problem is...

It was the actual plug, once I replaced that it worked fine..

REPLACE YOUR PLUGS - TAKE THEM TO APPLE, THEY ARE REQUIRED TO REPLACE THEM FOR FREE

Let's hope that works.... Mine is at 1% battery and I am getting mad about it.... It's been on the charger for no lie 8 hrs. So I will have to swing over to apple and see.

My iPhone won't charge at all and when I plugged it into my computer is synced so I know that everything else was working just fine... So I don't think in my case it's my cord but I will go to apple today and find out. Right now my iphone is just a paperweight.

I was down to 3% after charging all night. I finally went out to my car and plugged it in and voila', it started charging. Every time they send an update, down goes my phone. The whole exclusive "Apple product" shenanigans has me planning to go back to Microsoft when this phone contract is up.

I was in the same situation until 1 minute ago. A week ago my iphone 5 (updated the day before to IOS7) started stopped taking a charge. I assumed it was IOS7 fault so have been waiting to get to apple store.

Reading the posts above I tried each one in turn (update itunes, make sure I have original cable, etc). Finally, in disbelief, I cleaned out the charging port very carefully with a safety pin. My charging cable was wobbling ever so slightly in there due to compressed lint. What came out would have covered half of my small fingernail but was heavily compressed.

Long story short - phone is now charging on the wall charger that previously wasn't working. I will post back to confirm that it takes a full charge.

On battery draining issues I plan to conduct a full restore from new to get rid of any previous gremlins.

On further note. sorry to post this, but was excited by getting a "red blinking battery" after cleaning out the lint. Now nothing again. Iphone is about to be tested for impact resilience out of my 3rd floor window...

same here

I have the same problem with my brand new iPhone 5S. I plug it in to the factory Apple cable it came with to charge, and it won't charge until I unplug it from the wall and plug it back in while the other end is plugged in to my phone. Really Apple? I have no problem using the non Apple cable that's attached to my car stereo. It charges every time wth that cord. I'm taking my cord in to Apple.