Safari crashes when downloading or uploading a file on Windows 7

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Safari crashes when downloading or uploading a file on Windows 7

Since a couple of days, whenever I try to download or upload a file through Safari (5.1.7) on Windows 7.

I thought it could be a problem with the recently released iCloud 2.0, since the problem started to occur right around the time iCloud updated.

So I already tried to repair Safari and completely reinstalled Safari as well as iCloud. But Safari keeps crashing every time.

Since this is really annoying, I am hoping that someone here maybe has another idea about how to fix this.

Here is the error message, by the way:

Microsoft Visual C++ Runtime Library

------------------------------------------------------

Runtime Error!

Program: C:\Program Files (x86)\Safari\Safari.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

Thank you for your help!

PS: Talking about Safari on Windows, when is Safari 6 coming to Windows users? Or better yet, when is the 27" iMac hardware refresh, so I can finally make the switch over to Macintosh? 🙂

Safari-OTHER, Windows 7

Posted on Sep 27, 2012 3:07 PM

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Answer 1

Phil_Bob

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Sep 28, 2012 7:26 AM in response to Maleachi

I would like to know if you had a response about your problem because i have the same.

Best regards!

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Answer 2

Maleachi Author

Level 1

0 points

Sep 29, 2012 8:39 AM in response to Maleachi

Unfortunately, I have not found a solution for this problem yet.

But I did find out, that Safari only crashes, when I choose a "custom" location to save the file at. When I simply click on Download to "Safari Downloads", it keeps working perfectly.

So it seems to be a problem with the choosing of a file location.

Does this give anyone an idea what else I could try?

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Answer 3

Rugone

Level 1

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Sep 29, 2012 9:33 AM in response to Maleachi

I have exactly the same error. When I try to upload a file through Safari, it crashes with the runtime error you've written. I've this problem since two days ago. Obviously I could carry on surfing on the internet with another browser, but I don't want lose against Microsoft!

So can we find a solution for this problem?

Sorry if my English is not the top. 🙂

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Answer 4

Sep 30, 2012 4:24 AM in response to Maleachi

I have the same error... my girlfriend too. Since and all these updates nothing workes correctly: Siri, Maps, iCloud and Safari for Windows. Apple, I'm very disappointed.

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Answer 5

Alfonsof

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Oct 5, 2012 5:32 PM in response to Maleachi

The same problem to me, where is the support from apple?

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Answer 6

Oct 7, 2012 2:43 AM in response to Maleachi

It seems to send the mail, though the whole application crashes.

I use Apple devices, but have to work also regularly on a Windows 7 machine (Dell Workstation). It is really very very annoying.

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Answer 7

mcpdb

Level 1

4 points

Oct 10, 2012 9:44 AM in response to Maleachi

Same problem here. Everytime I try to download something from the internet using Safari on my Windows 7-machine it gives this runtime error and closes itself. I don't wanna go back to IE or Chrome.

Same thing happens with iTunes if I wanna import for example a PDF. Buying songs via iTunes works correctly.

So, Apple, please, solve this !

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Answer 8

Pro-chy

Level 1

10 points

Oct 14, 2012 1:54 AM in response to Maleachi

I had a same problem with a safari 5.1.7.

I remember what I update on my PC last and it was iCloud 2.0 and it was this problem. I re-install iCloud 2.0 but problem still continued. If you want no problem with the safari, you must uninstall iCloud 2.0. Unfortunelly.

I hope this could help you.

P.S. sorry for my bad english.

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Answer 9

Oct 15, 2012 6:16 AM in response to Pro-chy

Thank you very much. I had such problem like up. I uninstalled( removed ) iCloud. And I can download some pictures from internet by Safari. All works! Sorri for my English/

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Answer 10

Alfonsof

Level 1

0 points

Oct 18, 2012 1:39 PM in response to Maleachi

The problem in not only when downloading, also when uploading files. Are you sur you have fixed the uploading problem? for example when attaching files on an e-mail?

But I think that the solution is not removing because I need iCloud to sinc all my devices.

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Answer 11

Pro-chy

Level 1

10 points

Oct 18, 2012 8:44 PM in response to Alfonsof

I know that problem was when I upload. Yes I'm sure. I try installed iCloud 2.0 again and crash it again.. Now I can attaching files on an e-mail without a problem.

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Answer 12

Kassur

Level 1

10 points

Oct 21, 2012 3:35 AM in response to Maleachi

I can confirm this issue. Up/downloading causes an crash. But it's not necessary to uninstall the iCloud, just log out from your account and every thing is fine.

Greetings from Frankfurt/Germany,

Kassur

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Answer 13

mcpdb

Level 1

4 points

Oct 21, 2012 5:11 AM in response to Kassur

Well, doesn't seem to be the solution here. Even after log out from iCloud Safari remains crashing when downloading for example an image. The image gets downloaded although...

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Answer 14

Nov 9, 2012 9:34 AM in response to Maleachi

I've had the same problem for about a month and half now... I don't even use iCloud though? Apple should definitely get in on this - have anybody written directly to their support team? Cause I'd love to know the answer if there is one....

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Answer 15

mcpdb

Level 1

4 points

Dec 22, 2012 12:11 PM in response to Theappleofmyeye

Still the same problem. What seems to work (in Safari on pc), is for example drag an image you want to download outside the window to a folder or your desktop. No runtime errors / crashing ! Also works with text you select in the browser and then drag outside the window to a Word doc.

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