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iphone 5 won't send mms

Hello, I just got an iPhone 5. I try to send text messages to a group of people, mainly 3. It keeps saying message not delivered, but some people get it and others don't. Is this an issue with iOS6, iPhone5, or just my phone? Anyone else having this problem. Oh and I do have MMS on in my settings. Thank you.

Posted on Sep 28, 2012 7:08 AM

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66 replies

Jan 2, 2016 3:46 PM in response to DaleAtl

Aha! Thanks to this sharing, I was able to solve same problem and found that picture messaging was blocked on my account...an old preference done many years ago. When I tried to unblock it on my acct online, I couldn't but I did live chat and he could. (I did live chat before reading this and he didn't come up with your solution) ALL is well now: pictures going thru to non iphone contacts too. Thanks so much!!

May 11, 2016 6:33 PM in response to Jablonski283

Same problem with my daughters phone 5s. 4 iphones on the account, 3 worked fine. Hers was unable to send or receive group messages that included non iphones. Finally figured out that the settings on her phones account with verizon was set to blolck premium texting and texts with pictures or videos, which is weird because she could send pictures to other iphones. But I unchecked the boxes to block that stuff and messages are working fine now. In your online verizon account you go to My Plans and Services, then Family Safeguards and Controls. It's then under Block Services, View Details, then pick you phone number to see what's blocked. Uncheck an boxes.

iphone 5 won't send mms

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