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I can't install iTunes 10.7 without updating MAC OS, not sure which version to install

I just bought the iPhone 5, trying to synch with iTunes to get settings, contacts, photos etc. installed. Got a message that iTunes version 10.7 or later is required. Went to www.itunes.com and downloaded the update, got a message that it requires MAC OSX version 10.6.8 or later. My MAC (Intel based) is currently running 10.5.8. When I select Software Update, it tells me that all software is up to date. I'm not sure what to do next. After some searching, I found:


Mac OS X 10.6.8 Update Combo v1.1


Is this ok to install on my machine?

iMac, Mac OS X (10.5.8)

Posted on Sep 28, 2012 6:09 PM

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Posted on Sep 28, 2012 6:14 PM

You will need to upgrade OS X. You can not install the 10.6.8 update on 10.5.8. You need to purchase 10.6 or 10.7 (if your system can handle it).

24 replies

Nov 7, 2012 4:06 PM in response to whitewater2

I may not be as smart as you, but will sure try again. Will call Apple to see if they will give me a free upgrade. Thank you a lot for you help. I was very excited this morning when I bought the phone and this issue made me upset. I'm definitely not paying for the software. It seems to me that Apple found new way to suck more money out of their fans which makes me more mad.

And more over its not fair when 7 year old windows XP computer can update latest iTunes and not 4 year old Mac.


I appreciate your help again.

Thank You :-)

Nov 13, 2012 3:51 PM in response to betweenrides

I too have fallen victim of this same predicament and refuse to update my OS. My computer supports SL, however, I should not have to struggle with the complications or ordering the disc, backing up all my data, installing and crossing my fingers that everything works smoothly... I think I have found a work around solution. I have Windows XP partitioned on my MacBook. I'm going to download itunes 10.7 on the XP partitioned side and drag all my itune songs into that library and sync using that OS. Wish me luck. Oh and middle fingers to you apple.

Nov 26, 2012 7:48 AM in response to betweenrides

I am trying to update my iTunes to 10 .7 over the past few dayss, but the Apple web site has had the update link grayed out / inactive. When I tried plan B, updating via software updates, I got an error message that referred to some carrier issue with my iPhone, which was not even connected. I'm running OS 10.6.8 on my MacBook, have a 3-series iPhone (version 3.1.2), and an earlier iPad, which has also been updated. But nothing seems updatable, or synchable anymore, nor can I use the iCloud. Most of the apps on my iPhone no longer work since i need iS 5.0, which I cannot download because my MacBook is over 2 years old. The only thing that works is updating my music from my iPhone to the MacBook. Any ideas other than trashing perfectly good hardware and strting all over?


*****


A more general comment. I started five or six years ago in absolute awe of Apple products and service and still own APPL stock. But over the years, my experience has deteriorated to the point that I feel trapped in an Apple "eco-system" that is incredibly user-unfriendly, with almost no after sales support and service. My expereince with the text-based support has been appalling. After 15 minutes, if the tech can't solve the program he or she simply abandons the "conversation" with no explanation. In-store Genius Bar support (I had extended warranty / service) is not much better, but after 20 minutes thay'll have you call a 1-800 number and talk to some tech, who, if they cannot solve the problem after an hour or two, will also just drop the call. Mobile Me suckd up maybe 10 hours of my time and still could not be fixed. BTW, my down the street store is bedlam -- as in fire dept. about-to-shut-it-down crowded. Again, appallingly bad service. Folks pay premium prices for Apple service, yet they get Office Depot/Dell-like service. We're relegated to DIY boards like this one.

Nov 26, 2012 7:54 AM in response to kefordham

Ha! I subscribed to their service and still could not get the help I needed. They either dropped the call (if it took more than an hour or two) or abandoned the text conversation. As my hardware wears out, or become obsolete, I'm thinking of switching to MS or some MS/Android combination. I was willing to pay a premum when Apple products provided a better user experience. Now? They are the high price provider, with just so-so service and products.

I can't install iTunes 10.7 without updating MAC OS, not sure which version to install

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