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Hulu Plus not working after this week's update

Everything else works fine. I can get into Hulu Plus and see everything, but once I try to play something, I get a connection to network error. I've tried to restore the software, but I get an error when trying that as well.

AppleTV 2

Posted on Sep 29, 2012 9:26 AM

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45 replies

Oct 15, 2012 7:59 PM in response to forcefieldnc

I just did this today. Like stated above you must plug ATV into computer first then plug in the power or it will not show it as a device. Also (I am on a PC) when I downloaded the file the PCM tried to Change it to a zip file. I had to manually change the ending to .ipsw. Save it to your desktop or.... Then when you are in iTunes and have clicked on the ATV device, hold down the shift button and click restore at the same time it will then give you the option of selecting the file.


Hope this helps

Oct 20, 2012 6:53 AM in response to SaraKlaw

Thanks for the advice. I was hoping I wouldn't have to go this far, and as it turns out I haven't had to. I was prepared to do what you suggest, and then everything seemed to have resolved itself. I don't know whether it's a delayed effect of switching to ethernet and then back to WiFi, or if Apple and/or Hulu did something, but Hulu+ has been workng just fine for about a week now. Fingers crossed! 🙂

Nov 2, 2012 11:08 PM in response to adam60

Thanks adam60!

The downgrade back to 5.0.2 is working for me so far.


Before that I had tried unplugging the AC cord, resetting AppleTV, restoring from within AppleTV, rebooting router, etc. <- Nothing worked.


So far I have had no problems with the restore to previous version:

5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw


Hulu, podcasts, iTunes store, YouTube (everything that was not working after updating to 5.1) is now working as it did before.


I was ready to take it to an Apple Store but now will only do so if it fails again.

Hulu Plus not working after this week's update

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