Previous 1 2 3 4 Next 45 Replies Latest reply: Nov 6, 2013 2:39 PM by LMSTABLER
CaseyK75 Level 1 Level 1

Everything else works fine. I can get into Hulu Plus and see everything, but once I try to play something, I get a connection to network error. I've tried to restore the software, but I get an error when trying that as well.


AppleTV 2
  • grands1am Level 1 Level 1

    I had the same issue. I installed the update and now my hulu plus does everything but play movies/shows/etc. This is very disappointing that the 2 companies can't coordinate there updates...

  • CaseyK75 Level 1 Level 1

    So, after doing some more research, I unplugged my ethernet cable and connect via wifi....it now works, but only if I connect via wifi.

  • mylittleflicka Level 1 Level 1

    Thank you Casey. Had the same problem after the update. Was on the phone with Apple support for one hour. Wouldn't restore, etc.  had to bring the box in. Apple replaced the box, brought it home and Hulu still wouldn't play an actual video.  Saw your post. Disconnected Ethernet  cable, connected via wifi and now it works.

  • McMara Level 1 Level 1

    I'm having the same issue as well: after the ATV3 update Hulu does not play any video (but I can browse titles). Disconnecting ethernet and going to wifi works for me too.

  • Kenneth Penkowski Level 1 Level 1

    Same problem. Same solution.

  • Mayor Bloomburger Level 1 Level 1

    Also fixed the problem here.  Can someone post here when Hulu/Apple get their act together?  I'd like to go back to a wired connection for the Apple TV

  • SaraKlaw Level 1 Level 1

    So, I always connect via Wi-Fi and my Hulu Plus is acting like all of yours. Anyone think I should try to connect via ethernet, then switch back to Wi-fi and hope that works? I'm really mad and Apple and its updates lately; after installing Mountain Lion I had to get a new modem after 2+ weeks of back and forth of Apple blaming my ISP and vice versa.

  • JSmith552 Level 1 Level 1

    I also connect WiFi from the get-go and have no Hulu Plus since the update. I tried forgetting my network and then re-connecting from scratch: problem not solved. So then I tried forgetting the wireless network and connecting the Apple TV via ethernet (which I confess I did not know you could do!), and that did not solve the problem either. So, back to WiFi, thus replicating the steps taken by those above who had always connected by etherent and have now switched to WiFi to solve this annoying problem. And I'm now watching 'The Colbert Report' on my laptop, like the old days while Hulu Plus remains unavailable on my Apple TV. Massive Fail.

  • grands1am Level 1 Level 1

    Hmm, so it seems wireless works, and ethernet does not. Could it mean without an ethernet port the next gen apple tv could be even small/slimmer like the iphone 5... cool.

  • SaraKlaw Level 1 Level 1

    I was able to reset my Apple TV and then just had to input my wi-fi password and Hulu info and it now works for me. Maybe that will work for you?

  • gtrogue Level 1 Level 1

    Same problem, same solution. Unplugging the cable and going to WiFi fixes the problem.

     

    I sure hope Apple is hard at work on a fix for this. WiFi is a last resort connection for a streaming device and I want to use a wired connection.

  • Cyb3rJunkie Level 1 Level 1

    Same problem here. Unplugging Ethernet and using Wi-Fi works for me too. After the update and using Apple TV 2 or whatever the latest one is. Come on Apple/Hulu

  • Steven Platt Level 1 Level 1

    Same problem and fix. Connecting to WiFi resolved it for me also.

    A couple of other video sources, including certain podcast feeds (CNET) were also broken after the update.

    Connecting to WiFi brought back these also.

     

    I hope they fix this soon.

  • cristump Level 1 Level 1

    I was having this problem with both Hulu & YouTube. Confirmed that the "fix" is to switch to WiFi. It's a reproduceable bug, Apple. I can switch between the two network connections and consistently get the behavior reported here. Hopefully this will be fixed in the next update.

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