You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 5 Battery Drain ****FIX****!!!!!

Got my iphone on launch day with ATT , been battling this battery drain for awhile! my phone from a full charge wouldnt last till 4pm with basic email reading, some facebook only.


as i was reading through the other thread with 190 replies!! i tried all the following


Restarting from New instead backup - didn't help

Turn off notification lte , all the other goodies the phone come with (come on whats the point?) - didnt help


someone mentioned that they saw a signal on their router blinking constantly while every other device was turned off.


i looked into my network log and what do you know... my iphone 5 constantly is trying to upload or sync to the icloud account NON STOP every 5 minute or so!!


THE FIX*


>General and turn off everything on your icloud account!!! i left my contacts on.


its been two days now and my battery is a day night diffierence!!


my current setting everything is on except bluetooth!


i hope this post will help some other to enjoy the iphone 5 at the best!

iPhone 5, iOS 6, fix!

Posted on Sep 29, 2012 12:16 PM

Reply
309 replies

Nov 20, 2013 8:16 PM in response to kkframe

I thought my issues had gotten better. Running 7.0.4 and doing better the last few days. Well, tonight, started powered down with what at first showed as 18% battery. After it powers off, I can turn it back on by doing the top button a few times and then eventually it turns on. This time battery showed 12% and then turned off again. I turned it on again and this time it shows battery at 29%.


So, something is still not right with the iOS from my view. This is not a faulty battery, but something wrong with the iOS. A faulty battery would not turn back on after the phone turns off. I started thinking it was better when it got all the way down to 1% last night and the night before. That appears to be a fluke and now back to same old crap!

Nov 23, 2013 2:20 PM in response to tbkonwso

I've just fixed my massive battery drain which had only started after the 7.0.4 update.

I did as others have advised but it wasn't as drastic as I'd expected it to be.


First I backed up the phone to iTunes and then did a complete reset of everything. I'd thought I would be fine starting fresh with an 'as new' device so I elected not to restore and went with a clean start.


The phone looked so bare and I couldn't face the mountain of setting up the email accounts and finding the apps again so I did another reset and this time went for a restore from iTunes.


After it came back on the email accounts were there but there were no apps, then I realised it was downloading more data from iTunes; music, apps etc. so I just left it to it and came back a few hours later to find everything back where it was.

Before the phone had been getting very hot but I've just gone a whole 5 hours and it's cold to the touch and still showing 100% so I'm hopeful that it's now cured.

There must have been some rogue process running which has now been killed; these things are computers and I don't blame Apple when a fluke error happens to a random selection of devices, it can't be easy to remedy ever problem with a global fix but at least the backup and restore option is there as a last resort.

Dec 21, 2013 7:57 AM in response to tbkonwso

I have been doing some tests. I believe the problems I have been having with my phone shutting down with 15-20% battery left is related to push settings and email. If I have push disabled for email, my iPhone 5 will go all the way down to 1-5%. If push is enabled for any of my email accounts, that's when I see odd behavior with dying before it even gets to 15%.


I did not see this behavior before updating to iOS 7.x. Curious if others that are having this problem could check their email settings to see if they have push enabled.


I have done testing by turning it on for a week and experienced daily problems with my phone shutting down. Then I have been running the past two weeks with push turned off and no problems with my phone shutting down.


Can someone else try this to see if this is the problem with the shutdowns on their phone?


Thanks!


John

Jan 5, 2014 10:24 AM in response to tbkonwso

I posted previously I thought I found the fix. Well, after posting that my phone died at 25%. I have since turned push notifications on again for email to see how that affects my phone shutting down. Even though I thought this had to do with email and push notifications, I still believe this has to do 100% with the OS. I am looking forward to 7.0.5 or 7.1 to be out in the next month or so (according to rumors). Although I have not heard whether either of those updates are supposed to fix the phone shutting down problem.


Anyone else find any solutions for this problem of the iPhone 5 shutting down? The fact that when it shuts down with a lot of battery left and I can turn it back on again makes me think it is a OS problem. I do have about a year left on my warranty, but I have not been convinced yet that it is a bettery problem. Anyone else care to comment?

Jan 10, 2014 6:01 AM in response to tbkonwso

I've just started having this issue this week. Started on Monday, and has happened every day since. There is no rhyme or reason to it. It happened when my battery was at 80%, 60%, and 30%. Some times it occurs right after taking a call, or even during. Other times it happens wile I'm just checking mail. Each time, the phone shuts off, will not turn back on until I plug it back in to a charger, and the battery is about 20% less when it does reboot.


I've tried restoring, reverting to a backup, you name it. Has there been any progress or revalations on this? I've read several "solutions" across several threads. All seem to have various and limited results. There doesn't seem to be one singular universal fix for anyone. I plan on heading to the Apple store this weekend and will post back if I discover anything.

Jan 28, 2014 4:17 PM in response to tbkonwso

Help! I just brought iphone 5 64 gb..... Had an iphone 4 before this. My battery gets 4 hours! This is unacceptable. My old iphone 4 lasted for more than a day under same usage! I am distraught, tried resetting network, blah! What is wrong Apple? Tell us here what is wrong, please. I plug it in every night like I did with my previous phone, nothing different with my usage.

Feb 3, 2014 2:18 AM in response to tbkonwso

There may be a new official fix out there now.


Background: I've had my iPhone 5 for 3 months and the battery life has been awesome ... until about 10 days ago when I started getting similar problems of others in this forum: Overheating, standby = usage and battery draining in about 12 hours even when just on standby. I tried all the easier fixes mentioned (background apps, network reset, reboots, stoped push notifications, etc..) and was down to the last resort option of a complete reinstall.


Yesterday I started the backup when I was offered iOS 7.1. I figured it was worth a go. It installed without problem and all of a sudden my phone is back to it's original excellent battery life and the standby time differs from the usage again! It's such a relief.


I don't know whether 7.1 contains a fix for this or just the upgrade process cleared the rogue background process but I hope it's the former and I hope others have similar success. Best of luck.

Iphone 5 Battery Drain ****FIX****!!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.