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Headaches and Dizziness with iPhone 5

After upgrading from the iPhone 4S to the iPhone 5 I noticed dizziness and headaches after using my phone. As I tried to pinpoint the issue I noticed my ears popping when talking on the phone.


After feeling like a lunitic for the first week, I think I have finally found the cause of the issue - the new iPhone 5 has Active Noise Cancelling, which causes those exact symptoms in a small number of people.


Is there anyway to turn off the Noise Cancelling? I'm generally in a loud area and the pressure felt on my ear caused by the noise cancelling is unpleasent - enough to the point where I'd rather go back to my iPhone 4S or stop talking on the phone all together.


If software won't do it, is there hardware I can rip out or disable that will stop the noise cancelling?

iPhone 5, iOS 6

Posted on Oct 1, 2012 12:08 PM

Reply
41 replies

Oct 11, 2012 1:50 PM in response to mjamus

Goodish news everyone.

I took my iPhone 5 in to the apple store today and the "genius" who I spoke with had similar problems. He entered a formal complaint with the Tech department at Apple and escalated it to have it addressed. He said that if the new iPhone 5 they gave me continued to have this problem for me to come back in about a month and they would have my complaint saved and how the tech department had chosen to respond. I will plan on updating this discussion board to let you know how this resolves.

Oct 28, 2012 7:12 AM in response to mjamus

Perhaps this could help you:


Please give it a try and activate the option "Hearing Aid Mode".


You can find it here:

"Settings" -> "General" -> "Accessibility" -> "Hearing Aids"


I couldn't test it yet, but I have read that activating the option "Hearing Aid Mode" should remove the curios feeling while having a call with the iPhone 5.

Perhaps this option deactivates the microphone at the backside of the iPhone5, which is responsible for the noise cancellation?

Jan 6, 2013 3:57 PM in response to mjamus

Hi,


I have been trying to narrow down whether or not the issue was my Macbook Pro or my new iPhone 5. I have had my Macbook Pro for years but suddenly find that I am getting headaches if I spend even a tiny amount of time on the computer.


Generally when there is a new symptom or illness that sets upon someone, a doctor will ask if they have changed their diet, changed their patterens, or have been exposed to someone who might be ill.


For me, the only thing NEW in my life is my iPhone 5. I have never had headaches, migraines, or eye strains prior to my new iPhone 5. Now, I am having a crushing pain behind my eye and headaches that are interfering with my ability to watch tv, look at lights, or use the computer.


The only thing that I noticed that might be different though with my experiece comapred to mjamus is that I DO NOT make many phone calls with my iPhone. I do take a lot of photos and use social media though.


I did notice that when I have the photo app open that I can actualy see the screen flicker.


I have read where this is often the cause of headaches, migraines, and eye strain.


Does anyone else notice their screen flickering? Again, the only time I was able to see it with my nake eye was whe the photo app was open. Usually it is not detectable to the human eye.


Sean - aka (AppleNewbie)

Jan 7, 2013 11:15 PM in response to applenewbie2010

Just sayin' you'd likely get a Berger response for your question if you started a new thread. First off, more recent threads tend to see more activity. 2nd your indirect question is relatable, but is a seperate issue which would benefit from a seperate thread. I don't make the rules. I'm guessing I'm just a bit more acquainted with how forums work, how to best utilize them and the just following edicate.

Headaches and Dizziness with iPhone 5

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