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my iphone 5 won't connect to iTunes

itunes doesn't see my phone

iMac, Mac OS X (10.7.2)

Posted on Oct 2, 2012 5:28 PM

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Question marked as Best reply

Posted on Oct 2, 2012 5:35 PM

iPhone 5 needs iTunes 10.7, click the iTunes button at the top of this page to install the current version 10.7 if needed.

17 replies

May 15, 2015 2:17 AM in response to Yeisonospina

I have same Problem for more than 6 months,I think the prob is with my iphone 5s ,cause my itunes on my imac will recognise every other iphone but mine will not,i have tried connecting to other computers but yet itunes will not recognise my device.I have reset the phone to factory setting yet no result,I am running lastest version of yosomite and latest version of itunes my iphone is also on 8.3.

Pls can some one help me!!!! A frustrated apple user

my iphone 5 won't connect to iTunes

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