itunes doesn't see my phone
iMac, Mac OS X (10.7.2)
iPhone 5 needs iTunes 10.7, click the iTunes button at the top of this page to install the current version 10.7 if needed.
iPhone 5 needs iTunes 10.7, click the iTunes button at the top of this page to install the current version 10.7 if needed.
i have already updated to 10.7. no luck
I'm in the same position, got the latest itunes but it wont recognise my phone, grrrrrđ
Turns out the connection cable that came with the phone was defective. Got a new one from the apple store and now phone works fine.
I literally unplugged the cable from the phone side and turned it around, plugged it back in and it worked after that. Thought it would be double sided, right?
Thanks Kaypri,
It helped me. That is what I knew too, it was double sided :S
ok so I was having the same problem and i figured it out! since nothing else up here was helping me đ...but the problem is with Bonjour which iTunes uses to recognize your devices and other stuff. when bonjour stops working, then iTunes can't connect with your devices. (i have windows 7) If you go to control panel>>system and security>>administrative tools>>services...scroll down to Bonjour Services..if you see that it says disabled or stopped then this is what you need to do. go to Computer>>right click on Computer>>click manage>>open services and applications>>open services>>scroll to Bonjour Services, right click on Bonjour Services>>Properties>>change startup type to Automatic, click apply, press start, then press ok and thats it! your phone should get recognized now! worked for me so should work for you!
I had the same problem. Was using an adaptor bought from Apple. Used your suggestion and turned it over and it worked!! So much for quality control?
Please Dear For Your Information
(http://manuals.info.apple.com/en/iphone_user_guide.pdf) This will Help for your IPhone Information All in One. Thanks
Hey Guys,
So I was having the same issue. iPhone 5 on iTunes 11. iPhone wouldnt come up on iTunes 11 on a new MBA (less than a week old), or even iPhoto! So after reading many forums and trying many things this finally did the job:
Quit all your applications, turn off the mac and deselect the button that says reopen windows when log back in so that is not ticked:
Then restart the computer. Your iPhone should now come back on iTunes as visible when you relaunch iTunes or iPhoto and reconnect it.
Hope this helps you guys, it would of saved me hours had I read this sooner.
Yeison
I had the same problem. What worked for me was kendal757 ways. But when I checked bonjour service it was on. All I did was stopped it. Exited out of it. And went back in and started it and now it works.
I bought an Iphone 5 , 6 days ago and tried to sync my iphone with my laptop for itunes and it wouldn't even recognise it after trying everything and then trying to recharge the phone it wouldn't even charge telstra was about to shut and I went to dick smiths bought another new lighting cable and it worked fine I am going in to Telstra today to tell I'm not very happy so don't forget to check the cable
I have a iPhone 4S and it won't connet for nothing and I have done everything and its really making me mad
Hi all,
None of the methods mentioned above solves my problem. But I managed to resolve the problem by using these steps.đ
This troubleshooting tip came from one of these links. Hope this helps you. If not, have a look at these pages.
You need to update your itunes to 11.1.3 and your iphone5 to latest update which is ios7.0.4 after that you can use your iphone 5
my iphone 5 won't connect to iTunes
