Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad App Store blank load screen

My App Store on my new iPad won't load it opens to a blank screen, the Internet works but it fails to load, I have tried shutting it off and rebooting the iPad. Any suggestions?

New IPad -OTHER, iOS 6

Posted on Oct 2, 2012 5:44 PM

Reply
34 replies

Oct 12, 2012 3:36 PM in response to JaqStaq

Ok Applecare Senior Advisor (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss. They are actually going to be calling me tomorrow to follow up on the issue. I will let everyone know if I hear more!


<Edited by Host>

Oct 13, 2012 2:01 PM in response to Caltroxray

None of these working for me. Had the problem for 4 days now. You'd think they would want to fix something that prevents you from purchasing stuff out of their store?! I've rebooted, changed dns, changed the year, gone to airplane mode and back, disconnected from wifi, resinc'd with itunes on my pc - nothing working so far. What a total pain!

Oct 31, 2012 1:35 AM in response to Caltroxray

Had the same problem after updating to IOS6 (iPad 3). Steps : 1 Go to Settings - iTunes & App Stores Then click on Apple ID. a popup appears where you can choose Logout. 2 Go to Settings - General Then choose "Reset all Settings" . This option will reset all app preferences and settings to original status. 3 Reboot ipad (Home button + Power button until apple sign appears)

iPad App Store blank load screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.