Previous 1 2 3 4 Next 47 Replies Latest reply: Sep 29, 2013 4:47 AM by dschroed
littlekelli Level 1 (10 points)

Okay what am I doing wrong.  Like most people, I was excited for the facebook integration and contact syncing.  Some of my facebook friends, were already in my contacts (iCloud), after syncing my contacts with facebook, it change some of my contacts names to their facebook names.  I then opened up the contact scrolled to iCloud contact, and chose the "use this name for unified card".  I was happy.  but every so often it changes them back.


Today I fixed then again, backup up the device, and updated my contacts again in facebook, and it was fine.  I am wondering if its an iCloud issue? Could my other iDevices be causing the contacts to changing back?


Anyone else seeing this?

iPhone 4
  • cbosel Level 1 (0 points)

    same here, names change back to facebook-state every so often. as this is how they are sorted in the contact list, its not a cosmetic but a usability issue.

  • littlekelli Level 1 (10 points)

    I have linked them together (iCloud and Facebook) I then choose which name I want to be used. To me, this should finish the job, and it should be stored.. Only to see it change back. I have made the corrections on my iPad as well, I am hopeful that this was what was causing it to go back on my phone as it was an issue of iCloud and my iPad.

  • Deeklipse Level 1 (0 points)

    Hi, where is the option to "use this name for unified card"?  I have just been manually editing them, not that that works either!

  • nekitosayuri Level 1 (0 points)



    I have the same problem and it's annoying. I hope in the next iOS update they fix this! I would like to chose somewhere which is going to be my default name of my contacts (the iCloud name or Facebook name)

  • dschroed Level 1 (0 points)

    Is there any update or resolution, except for turning fb integration off, at the moment?


    I personally would prefer an option, to choose that pre-existing contacts on iCloud should take the lead on the naming of a contact card, and optional choosing to have it updated / enriched by fb upon my approval.

  • gobirdz27 Level 1 (0 points)

    Same problem here.  Driving me crazy.  Seems like an iOS bug much more than a Facebook bug.

  • edskii79 Level 1 (0 points)

    This is SO annoying!!  Like everyone says, driving me crazy.  I wish Apple would fix the problem - it's completely messing up my whole address book, and i'm fed up with my hundreds of contact name changes being overwritten & changed every time my phone syncs with Facebook.  Grrr...

  • pizza_diavola Level 1 (0 points)

    Same for me. By the way: The problem does not seem to be related to iCloud. I tried storing my contacts via Exchange/Gmail and had the same problem when using facebook integration.

  • edskii79 Level 1 (0 points)

    The problem, in my opinion, lies with the syncing of your iPhone contacts with Facebook...

  • littlekelli Level 1 (10 points)

    Agreed!!!!  I belive the facebook contacts (facebook interaction) over rides your phones (or mac, ipad, etc) contacts. 

  • W.H.HILMI Level 1 (0 points)

    I have the solution for this, so please full attention here to get it correctly. I found the steps from the iOS 6 manual.


    Link a contact: Edit a contact, tap Edit, then tap  and choose the contact entry to link to.

    Linked contacts aren’t merged. If you change or add information in a unified contact, the

    changes are copied to each source account where that information already exists.


    If you link contacts with different first or last names, the names on the individual cards won’t

    change, but only one name appears on the unified card. To choose which name appears when

    you view the unified card, tap the linked card with the name you prefer, then tap Use This Name

    For Unified Card.


    View contact information from a source account: Tap one of the source accounts.


    Unlink a contact: Tap Edit, tap  , then tap Unlink


    First Step: Edit contacts

    Second Step: Scroll down & Click + symbol

    Third Step: Click linked contacts (choose your contact that you want to be linked if the contact you are in)

    Fourth Step: Click done

    Fifth Step: Go to LINKED CONTACTS

    Sixth Step: Choose your prefer name ex. Facebook: Taylor Rocker

                                                                        iCould: Taylor Swift

    Seven Step: EXAMPLE: I choose iCould to be my prefer name.

                         Click on iCould: Taylor Swift
                        There will be a new button appear which is "Use This Name For Unified Card"



  • littlekelli Level 1 (10 points)

    This issue was not how to create a link, or how to set what name is to be used in the unified card. These step were already done, as I briefly stated in my post. After linking and setting what name is to be used in the unified card,  for example I wanted "Mom" to show as "Mom" vs. "Jackie Smith". The unified card goes back to the Facebook name (jackie smith vs mom) every time Facebook updates contact info. This issue is with the name going back to the Facebook name Vs the name you want it to use and set it to use. 

  • edskii79 Level 1 (0 points)

    As i'm sure everybody experiencing this problem in this post has tried, i'm afraid this doesn't work.  Even if you select 'Use This Name For Unified Card', the name will later return to whatever the chosen Facebook name is (I guess during the next time your phone syncs with your Facebook contacts).  Apple haven't issued a fix for this problem yet, from what i can see...

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