You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

littlekelli Author

Level 1

18 points

unified address names keeps changing back to facebook name in ios 6 (Facebook Contact Sync)

Okay what am I doing wrong. Like most people, I was excited for the facebook integration and contact syncing. Some of my facebook friends, were already in my contacts (iCloud), after syncing my contacts with facebook, it change some of my contacts names to their facebook names. I then opened up the contact scrolled to iCloud contact, and chose the "use this name for unified card". I was happy. but every so often it changes them back.

Today I fixed then again, backup up the device, and updated my contacts again in facebook, and it was fine. I am wondering if its an iCloud issue? Could my other iDevices be causing the contacts to changing back?

Anyone else seeing this?

iPhone 4

Posted on Oct 4, 2012 11:31 AM

47 replies

littlekelli Author

Level 1

18 points

Jan 25, 2013 4:56 AM in response to edskii79

Yes, agreeded...... I did speak with a level 2 tech a couple of weeks ago, and let him know that there was a problem with the unified name card changing back to the facebook name, every time it updates or syncs. He implied that the engineers were aware and working on it...... but he could have just said that... who knows????

IdanV

Level 1

12 points

Jan 28, 2013 1:57 PM in response to littlekelli

i have the same problem!

does anyone has a solution?

Jan 30, 2013 12:29 PM in response to littlekelli

I am also experiencing this problem and would appreciate a fix in the next iOS6 update! Many thanks 🙂

edskii79

Level 1

13 points

Jan 30, 2013 2:26 PM in response to bryan_stephens

Does anyone know if this problem was fixed in the last OS update (i.e. yesterday)? Probably too early to tell I imagine...

Jan 30, 2013 2:29 PM in response to edskii79

Looks like it might have been. Fingers crossed but I have tried updating contacts in the Facebook settings and it still kept my names where I had changed them.

littlekelli Author

Level 1

18 points

Jan 31, 2013 4:56 AM in response to littlekelli

I belive it has been fixed in 6.1....... its been 12 hours, and no change back.... I have even re synced facebook contacts several times!!!!!

littlekelli Author

Level 1

18 points

Feb 1, 2013 6:51 PM in response to littlekelli

Nope. All contacts returned to facbook name this evening. Grrrrrr

Feb 2, 2013 10:16 AM in response to littlekelli

Obviously this is an issue with the integration of facebook with iOS...

iOS should not allow facebook to override names once you manually select a name different than the facebook name.

And unfortunately, 6.1 did not contain a fix for this issue 😟

dschroed

Level 1

17 points

Feb 4, 2013 7:14 AM in response to Gabriel_Ganam

Gabriel,

do see it the same way - and had a case opened on this. To apple support staff, to my surprise, it seemed a complete new topic.

For reference to others that would like to increase the awareness, here is my case number:

Apple Support Case 396615969

littlekelli Author

Level 1

18 points

Feb 4, 2013 10:26 AM in response to dschroed

Really? When I talked to a level 2. Tech support he implied that they were aware and they were working on it. I find that the level one support are clueless most of the time.

Feb 12, 2013 9:13 AM in response to littlekelli

It takes so much time to change a small piece of code... Been waiting for this for ages! And was really dissapointed to see the problem is not solved in 6.1. Hope they are going to include this into 6.2...

Feb 19, 2013 9:15 AM in response to littlekelli

What's the latest on this - I've disconnected Facebook from my iPhone contacts due to this exact issue.

Have they fixed it yet? Are people still having the same problems?

Thanks.

duaanl

Level 1

0 points

Feb 24, 2013 6:47 AM in response to littlekelli

I get the exact same problem! Maybe it's because I use Google Sync on both my iPhone & iPod Touch. Maybe I should use the 'Use this name for Unified Card' button on both devices and see how it turns out. It's really annoying because I have close family stored under their respective names and when I try and find them it lists them under their real name. :@

littlekelli Author

Level 1

18 points

Feb 24, 2013 7:18 AM in response to duaanl

Nope..... It wont matter. Using the unified card only works temporarly..... as soon as facebook re-syncs..... it will go back to the facebook name. Trust me this is anyoning!!!!!

edskii79

Level 1

13 points

Feb 24, 2013 7:24 AM in response to littlekelli

Correct.

unified address names keeps changing back to facebook name in ios 6 (Facebook Contact Sync)