MacBook Pro Retina Sound Issues

Hi folks,


I used my MacBook Pro Retina with no difficulties over the last 2 month,

but recently I have experienced some sound problems.


Often, when I just want to play a video on YouTube or listen to some

music, the sound stops for a blink of an eye or is crackling throughout the

song or video.


It sounds a bit like the soundcard is having difficulties to play back the

sound, but I don't think a normal iTunes Song is causing this.


I furthermore imagine, that some driver is not running properly or

the threads for audio output are disturbing each other.


But I have absolutely no clue, what the cause is.


Maybe someone else experienced the same.


I would be grateful for any help.


Ps: I have the MacBook Pro Retina Mid 2012 (2,6 GHZ; 16 GB RAM; 512 GB SSD) Version,

if this is any hint.

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Oct 4, 2012 3:25 PM

Reply
126 replies

Sep 11, 2013 8:45 AM in response to Zebbler

Looked at another post/forum, their advice was:


"Eventually after looking for a solution.. I found it... the problem can be cured by unchecking 'Automatic Graphic Switching' in the Energy Saver section in System Preferences. However, this ***** as my battery drains quicker."


It seems to have fixed the issue for me somewhat.

I still hear tiny minute pops in the audio. But it's no longer totally brutal.

But yes... THIS SHOULD NEVER HAPPEN.

Oct 10, 2013 6:08 AM in response to Daxter137

I have a 15" macbook pro retina that I have been using mainly on desktop attached to a thunderbolt display. Few days ago, I started hearing terrible crackles and distorted audio (youtube, itunes..). Each one of the 4 outputs (internal speakers, ATD speakers, B&W MM-1 external speakers and my headphones) having the same problem. So it definitely is not related to any of the speakers. Unchecking "automatic graphic switching" did not help. Resetting the SMC and PRAM did not either.


Then I tried windows 7 on bootcamp and tried, no problems at all both on youtube and itunes. Clean sound from all the outputs. Clearly this is not an hardware issue.


So I really wonder if it is due to a Macbook retina update of a few days ago that is causing it. Since I am a new to Macs, I wonder whether it is possible to go back to a date prior to the update and restore from there? Or any suggestions?

Oct 11, 2013 3:50 AM in response to alpmac

I'm having the same issue (it seems) with a 21.5" late 2013 iMac. Both the inbuilt speakers, 3.5mm headphones, and a usb headset reproduce the sound - so surely a software issue?


Also I've only really noticed it in Chrome and anything running in a Parelells virtual machine.


Disabling PPAPI on Flash through chrome://plugins/ seems to do the trick. Shame there's nothing I've found to stop it in Parelells.


Fingers crossed it is software and not hardware. Must be.

Nov 2, 2013 4:18 PM in response to Daxter137

I have been having the same problem with my brand new retina Macbook Pro. It has been tough to reproduce, but it happens at least once a day, often when I am streaming something in flash, but certainly elsewhere with system sounds. When it starts up it gets a really nasty scratching, sounds lag, blank or garble. It can quickly go away, but when it has fits it does it in chunks. Hope that makes sense.
I will follow up with more details if it continues, but it's good to see I'm not the only one.


*shoots up a flare*
Ok Apple, let's hope this is at least on your radar.

Nov 19, 2013 10:17 AM in response to Daxter137

I've had the problem where I only heard sound from the right speaker or the right side of my headphones and it was really annoying. I had it for a few days until I figured out how to fix it. I don't know if this is what you guys have but the thing that fixed my problem was the balance between each speaker. So basically, go to System Preferences > Sound > Output.. there, you will see a balance option, make sure that the 'arrow' is in the middle.


Hope this will help you guys.

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MacBook Pro Retina Sound Issues

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