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App Store on Iphone 5 not working properly

I have Iphone 5 and the App Sore is not doing things right. Often it shows available updates on the icon of the store, but does not allow to update, the application main screen stays blank after i open it. The rest of the tabs, e.g. Genius, Featured, Charts are blank all the time.

Posted on Oct 6, 2012 10:45 PM

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43 replies

Feb 12, 2013 6:52 AM in response to sandeep.rana

I ended up having to do a backup and restore to fix the issue.


The thing about backup that I don't like is that that it doesn't backup apps, only settings and such. So, if you haven't downloaded all of your apps to your computer, you will have to get them all from the App Store again. At least it remembers your groups and saves once you do reinstall.

Feb 12, 2013 2:14 PM in response to Andrey Ka

I am experiencing a lot of inconsistent problems with the App Store. Lately it hasn't been loading as well as it should, but I've usually been able to fix it. Today it suddenly wouldn't load the page for an app I want to download, and I've tried opening various things in the App Store to make sure it wasn't just a problem with the app. The results were either a) slow loading, b) loading only half the page, or c) a blank page resulting in an error message — nothing consistent. Since then I've tried signing out/signing back in numerous times, changing Genius settings, and a restore. No change in the performance of the App Store. I'm hoping I don't have to do a whole backup.


Is this an issue for anyone else? Is there an update that would fix this? Help?

Feb 19, 2013 2:14 PM in response to Andrey Ka

just got the iphone 5 today and im having the same issue with the app store. It was showing that I had 12 updates but when I wen tot the app store it just gave me a blank page. I used the soltuon to go to Settings and reset all. It worked.

When I go to updates in the app store now I just get a white blank screen. Isnt it supposed to read "no updates available" if there are none?

Mar 7, 2013 9:24 AM in response to Andrey Ka

I had an issue where the updates page was blank but "Feature" "Top Charts" ect ect would load on my 4g ipod touch running iOS 6,1,2


I first went to settings>itunes&apps and signed out of the store, this did not fix it on mine BUT while still signed out I went to the itunes store played a sample song on the "Top Chart" to hear what it sounded like before purchasing it, while it was playing I checked my app store again and the updates page loaded all 6 updates I had suddenly and (After hitting "Update all" and signing back in) they all downloaded for me.


Hope this helps others

App Store on Iphone 5 not working properly

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