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App Store on Iphone 5 not working properly

I have Iphone 5 and the App Sore is not doing things right. Often it shows available updates on the icon of the store, but does not allow to update, the application main screen stays blank after i open it. The rest of the tabs, e.g. Genius, Featured, Charts are blank all the time.

Posted on Oct 6, 2012 10:45 PM

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43 replies

May 29, 2013 8:13 PM in response to Andrey Ka

I have tried everything listed I can find on this thread and others with the exception of completely wiping my phone. I have been working with Apple Support and have done everything they have asked so far. After my last email to them I have not heard back from them in 2 days. My iphone 5 with current software version 6.1.4 brings up a blank screen when I go to the "app store" in the "search", "top charts" and "featured" screens and does not seem to respond when I select "categories". "Genius" and "updates" seem to work.

Jun 6, 2013 7:34 AM in response to pac_80

pac_80 that worked for me. I went into settings, App Store, logged out and logged in again. App Store works fine after that. Many, many thanks!!


btw - I'm running an iPod Touch 2G.

Nov 24, 2016 5:30 PM in response to Andrey Ka

As I am not having the same problem I am having a problem with the App Store and YouTube and anything to do with my Apple ID on my iPhone 5s and whenever I go onto the App Store it loads then brings up the retry I click it it instantly goes back to the retry screen as for YouTube I would open it load retry screen and the same thing as the App Store I deleted YouTube in hopes to get to get it back and it would be fine but that's when I realized the App Store didn't work so I signed out of my Apple ID to sign back in again in hopes it would work and it wouldn't it let me sign back in I don't know if it's something up with google cause I have a gmail email for my Apple ID and that google got hacked or something but please just HE

App Store on Iphone 5 not working properly

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