You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone 5 goes "no service".

When my iphone 5 goes out of network, "no service" shows. But the phone doesn't search for network, even if there is, untill I tell the phone to search for network. Why?

iPhone 5, iOS 6

Posted on Oct 7, 2012 12:30 PM

Reply
400 replies

Nov 8, 2012 3:36 AM in response to madmimi50

I've got theproblem of very laggish (at least 2 minutes) signal recovering after signal lost. Is it the same as others? (Moscow, Megafon operator)


I'm not sure but maybe apple uses 2 types of radiochips, for example, and one of them is buggy with the current firmware? Maybe we should post our hardware ID / serial (which one - don't know) and it could help to identify problem's dependency...

Nov 8, 2012 9:42 AM in response to Codstam

Got my replacement iphone 5 yesterday.


Today it get stuck in "no service".


I called applesupport and the guy I talked to told me that everyone that has had this problem (probably in sweden at least), has Three as provider.


And since I had this problem with another phone I had (HTC One X), I'm starting to think he is right about that it is something between Three and some phonemodels.

Nov 8, 2012 3:41 PM in response to Technojunkie

Hi,


I'm also on Three UK.


I phoned Apple and they walked me through the 'Restore' process, to reinstall iOS 6.0.1 from a fresh copy downloaded via iTunes.


I did that on Saturday, and everything worked well for a few days... until yesterday I got the 'No Service' issue twice, and I've had it once today. On all three occasions, toggling airplane mode on then off restored my connection to the 3 UK network.


Why is this happening - it is so frustrating!


I wish Apple or Three would acknowledge it and deal with it - it's clearly a problem.

Nov 9, 2012 7:46 AM in response to Codstam

My friend with iPhone 4S on Three also has this problem.


I have a sim card from swedish operator "Telia" coming in a few days to test.


Since this problem seem to have been around even since the iPhone 4S on Three I'm seriously thinking about chaning operator (if Telia works that is).

Nov 9, 2012 10:23 PM in response to Codstam

Same here, new iPhone 5 Canada with Rogers. Always no service or only one bar at most. Sometime wifi just disappears by itself and restores 20 seconds later...IOS 6.01 didn't solve any issue!!! Shame on you, and where is the google map google developed for iPhone 5???. I kinda regret to purchase the iPhone 5...maybe Samsung Galaxy S3 will be a better choice...

Nov 10, 2012 12:25 PM in response to Codstam

Same problem here. iPhone 5 on EE in the UK. Never had this issue with previous iphones and droids. Relly annoying cos everytime i go to the basement it loses signal and I have to toggle airplane. If i forget, it can be stuck on no service for hours. Pretty tempted to get rid and get the Nexus 4 due to this issue. One thing a phone should do is be a phone!

Nov 11, 2012 12:08 PM in response to Codstam

Exactly the same issue here, iphone 5 on EE in uk, went into large supermarket today( never a signal in there!!) came out still no signal, drove home approx 15 mins still no signal, left my phone at home for at least 30 mins still no signal, put phone in and out of airplane mode and straight onto 4 bars... this needs to be sorted APPLE!!! its clearly not a 3 issue as its happening on EE too.

My iphone 5 goes "no service".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.