My iphone 5 goes "no service".

When my iphone 5 goes out of network, "no service" shows. But the phone doesn't search for network, even if there is, untill I tell the phone to search for network. Why?

iPhone 5, iOS 6

Posted on Oct 7, 2012 12:30 PM

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400 replies

Nov 20, 2012 4:48 PM in response to Codstam

I have the same problem with new iphone5. My old Iphone 4 never ever had that issue. I am using the same operator (Telenor) as before with the same phone number. The issue always occurs when moving from areas without network into areas with good signal. It will never connect unless flightmode is activated and de-activated. Never happens in town.

Travelling a lot with my car this is very annoying. Now I am considering to switch back to my ol'4 again.

A quick solution is really needed. Moreover, my Ipad with same settings never has the issue either.

Nov 21, 2012 8:12 AM in response to Codstam

I have been having the same problem. Never had an issue with iPhone 4. Anyway, I made an appoitment with the Genius Bar yesterday and they issued me a new phone and said if the problem persists to try a new sim card.


When I am inside the building at work I never get a signal and today the problem happened again. Left work and the phone remained on "no service". I popped in the the EE store on the way home today and explained the issue. The woman said that when you go out of signal for a long period of time you drop off the network map so to regain signal you have to force the phone to reconnect i,e reboot/toggle airplane mode. She stated that short intervals like going through a tunnel would cause no issues. Surely this is rubbish as all other phones including my old iphone used to reconnect automatically. I have no ide what to do.

Nov 21, 2012 10:23 PM in response to seph5632

It never happen to me before when I am using iphone 1,2,3,4, but all of sudden, it starts on my iphone 5. Check with carrier (HK One2free), and they are fine with their signal and reception and couldn't figure out what's going on. Then I check online, here it is the answer - Apple makes this happened and they don't even fix it yet.


SO, FIX IT. APPLE.....


I am so disappointing now with Apple product, it is getting worse and no customer service....

Nov 23, 2012 10:51 PM in response to Codstam

I'm with Rogers and I got my iPhone 5 on Sunday and for 1 day I had fine LTE and 3 bars, then on the 2nd day I started getting 3G in that same area with 3 bars, then on the 3rd day, it was me switching airplane mode about 10 times a day and I was also getting 2bars and an E where it says LTE usually... The fourth day I had it all the way till now, it's said Searching... So for 4 days stair I had the searching thing.

I went to Rogers, but the guy there just did the hard reboot( witch I told him I already did) then he hands me back the phone and says "take it to apple"

Nov 24, 2012 10:59 AM in response to Technojunkie

Update 4. After another replacement and lots of calls to Orange (EE). I may of made progress ! Firstly oranges customer service is shocking , the lies I was fed were terrible! What they finally did to make it work was to update my sim settings by text ! Don't ask what it did but I am working for now. What I will say is apple customer service has been pretty good, they went out there way to help ! I personally think there is a problem between the software and the carrier settings ! Keep pushing your service providers they have a responsibility to help you too !

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My iphone 5 goes "no service".

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