Resolution Found! - Home Sharing/AirPlay failure with Apple TV

Thank you!! BigWorm is amazing. Not sure how you figured this out, but it worked and saved several more hours of insanity.

Been slamming my head against a wall for about three weeks! I have a lil tech sense and all my apple products and one of my PC's on wifi worked great but my only wired PC in the house (my music server) *suddenly* stopped being accessible. booooo. I tried restarting and updating and checking/rechecking/tweaking my network settings.. everything I could think of to no avail... searched sites and asked questions, still no answer. Finally backdated and realized the problems started right around my FIOS installation, changed my search term to include FIOS and BAM! this chain came up, I was already messing around with my router settings and with one click (disabling the IGMP proxy as suggested), all is good again. Thanks so much BigWorm76!

Thank you Bigworm76. simple easy resolution.

I was able to resolve a similiar problem by updating my Router firmware.

IGMP tweak for Fios solved home sharing problem - thanks!

Thanks so much, when we saw you had Verizon Fios too, we were able to try this solution for the IGMP & it finally worked!!! We've tried everything from the IPv6 disabling to checking Firewall settings to enabling all the Home Sharing ports, etc...but nothing worked until I found this. Not sure if it was a combination of everything else (possibly), but this definitely has to be done if you have a PC with a Verizon Fios router!!! Thanks again BigWorm76! 🙂

Thank you BigWorm !!! You saved me a great deal of time. I just switched 'back' to FiOS after a disatrous stint with Optimum Online and couldn't figure out why the HomeShare suddenly stopped working. I searched a couple of other posts, but this was the simplest and (more importantly) ... it WORKED !!! Again, thanks. 🙂

So, does anyone else have the issue I seem to have?

After times when my computer re-starts or is shut down, it takes forever for the home sharing to be seen by ipad, ipod, iphone and Apple TV.

Very, very frustrating.

Thanks for your comments. I could finally see the home sharing library after disabling UPNP. Any side affects from this after you disabled this router feature?

After calling Apple and Verizon with the same problem and not getting a working solution from either of them, I tried the disable IGMP trick. And darn it, it worked immediately. While I hate to support anything where there's not a full description of what else might happen by using a trick, it's the only thing that worked. I then asked Verizon about it and they said the sky won't fall for doing it so I'm sticking with it.

I had all the above issues with home sharing and FINALLY i found the issue was with my itunes not the network. I had to go to my control panel then services and activate a program called bonjour, which apple uses for home sharing. Fixed the problem immediately. I am on windows 7.

Since the update version of iTunes 11.0.4.4, I lost airplay on the side volume in the upper left. How do I get it I can not find it. I have a pc with windows vista. I read all your solutions and that doesn't work. No problem on iPad and iPod .... only on pc.

On ITunes, in preferences and then sharing, it says'' Bonjour service has been disabled. It is necessary to share music with other users. Reactivate the service to use this feature.''

But I don't know where activate the Bonjour service ... does anyone know?

Hello, Ive been having this problem for the last week or two and its been driving me crazy. I cant Airplay to my ATV from iTunes and I cant see my library in my ATV with home sharing on and signed in with the same ID on both.

I have a Wondows 7 Pro (64bit), I'm running iTunes 11.1.0.126, I have ATV 3rd Gen and they are all hard wired. I have a verizon router as well. I have tried everything from disableing virus software, opening ports, uninstall and reinstall iTunes, restarted everything like computer, router, ATV, unplugged and even restored back to factory settings. No luck.

I was reading about how to change the setting for IPv6 but for mac only. cant find anything for Windows. So I figured it out myself by:

1. Go to "Start"

2. Click "Control Panel"

3. Click "Network and Sharing"

4. On the left click "Change adapter settings"

5. Right-click your current/in-use "Local Area Connection"

6. Click on "Properties" and a window will open up.

7. Uncheck "Internet Protocol Version 6 (TCP/IPv6)

8. Click "OK"

9. Close all opened windows and if iTunes was open thru all this, just close it and open it again and you should see the ATV icon in itunes to allow you to Airplay. You should be able to see your library in ATV as well, since It works for me too.

Changing these setting might cause something else to not work. I dont know yet but so far so good and no problems. Hope this helps people as it worked for me.

UPDATE:

I just read this post and saw that disabling the IGMP worked for some people. I tried this and it didn't help me. I still have to disable my IPv6 as I show above for it to work.

I undid my IPv6 seeting and enabled it again. Then I went back to iTunes to make sure that my Airplay and Home Share didnt work again and went to my verizon router settings to change my IGMP settings. I have the Actiontec M124WR rev. 1 and this is the upgraded router you have to pay for which allows a higher Gigabit transfer rate (hard wired only). Since the IGMP causes problems with the bandwidth and the IGMP blocks larger traffic requests, this might not be the problem with me as I have the faster router. Just an observation might not be the reason this doesnt work for me, but a possability.

For those of you who dont know where the IGMP setting might be or have a different router, I have showed how to get there below. Please use this as a reference only as all settings of Actiontec or other router brands might not be exact but similar.

I got there going to my routers IP address by:

1. Opening a web browser and going to "192.168.1.1" (which whould be for everyone)

2. Click on "Advanced" (click Yes to proceed)

3. Click on "Routing" (bottom right for me)

4. Check off the box that says "Internet Group Management Protocol (IGMP)

5. Click "Apply"

6. Close down browser and check to see if it works.

Good Luck!!

Bonjour is likely not activated. In order to activate Bonjour, on a windows computer: Go to control panel/administrator tools and then services.Find bonjour and right click on it.Set it to automatic and start the service.

Before making your self insane, try this out, it likely is the problem. I have even found at times after reinstalling components bonjour will deactivate and my itunes library will again no longer be visible on my ATV.

spavlis wrote:

Hello, Ive been having this problem for the last week or two and its been driving me crazy. I cant Airplay to my ATV from iTunes and I cant see my library in my ATV with home sharing on and signed in with the same ID on both.

I have a Wondows 7 Pro (64bit), I'm running iTunes 11.1.0.126, I have ATV 3rd Gen and they are all hard wired. I have a verizon router as well. I have tried everything from disableing virus software, opening ports, uninstall and reinstall iTunes, restarted everything like computer, router, ATV, unplugged and even restored back to factory settings. No luck.

I was reading about how to change the setting for IPv6 but for mac only. cant find anything for Windows. So I figured it out myself by:

1. Go to "Start"

2. Click "Control Panel"

3. Click "Network and Sharing"

4. On the left click "Change adapter settings"

5. Right-click your current/in-use "Local Area Connection"

6. Click on "Properties" and a window will open up.

7. Uncheck "Internet Protocol Version 6 (TCP/IPv6)

8. Click "OK"

9. Close all opened windows and if iTunes was open thru all this, just close it and open it again and you should see the ATV icon in itunes to allow you to Airplay. You should be able to see your library in ATV as well, since It works for me too.

Changing these setting might cause something else to not work. I dont know yet but so far so good and no problems. Hope this helps people as it worked for me.

UPDATE:

I just read this post and saw that disabling the IGMP worked for some people. I tried this and it didn't help me. I still have to disable my IPv6 as I show above for it to work.

I undid my IPv6 seeting and enabled it again. Then I went back to iTunes to make sure that my Airplay and Home Share didnt work again and went to my verizon router settings to change my IGMP settings. I have the Actiontec M124WR rev. 1 and this is the upgraded router you have to pay for which allows a higher Gigabit transfer rate (hard wired only). Since the IGMP causes problems with the bandwidth and the IGMP blocks larger traffic requests, this might not be the problem with me as I have the faster router. Just an observation might not be the reason this doesnt work for me, but a possability.

For those of you who dont know where the IGMP setting might be or have a different router, I have showed how to get there below. Please use this as a reference only as all settings of Actiontec or other router brands might not be exact but similar.

I got there going to my routers IP address by:

1. Opening a web browser and going to "192.168.1.1" (which whould be for everyone)

2. Click on "Advanced" (click Yes to proceed)

3. Click on "Routing" (bottom right for me)

4. Check off the box that says "Internet Group Management Protocol (IGMP)

5. Click "Apply"

6. Close down browser and check to see if it works.

Good Luck!!

Thanks, I looked there in my services and Bonjour is already set to automatic and was already started. I dont think that is my problem unless theres is more to it than just setting Bonjour to automatic.

Thanks again.