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"iCloud Backup" message won't go away & locks the screen.

My ipad has a box that pops up and says "iCloud Backup This ipad has not been backed up for 2 weeks. Backups happen when this ipad is plugged in,locked and connected to Wi-Fi." I repeatedly hit the OK button, but the box still remains. I can't get into any other screen. Please help! Your advice is much appreciated.

iPad 2 Wi-Fi

Posted on Oct 8, 2012 1:26 AM

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Question marked as Best reply

Posted on Oct 8, 2012 1:28 AM

Try a reset:



1. Hold the Sleep and Home button down (together) for about 10 seconds



2. Until you see the Apple logo (very important)

34 replies

Oct 18, 2012 10:45 AM in response to Diavonex

Thank you, Dianovix, indeed this short-term workaround solution did work.


Now, are some bigger questions I'd like to ask Apple. (I'm hoping they monitor this forum.)

  1. What caused the problem?
  2. Should we expect for this issue to happen again, and if so, what is being done about it?
  3. When will we see a long-term solution to this workaround?


I'm crossing my fingers in hopes Apple will see these questions.

Oct 18, 2012 11:03 AM in response to HamOperator

You can uncross your fingers. Nobody here works for Apple. We are just other users like you, trying to help each other with technical issues. Apple does not monitor this forum for user issues, they only monitor for abuse and appropriate behavior in the ASC.


What causes the issue ..... I am going to go out on a limb and say that nobody here will be able to answer that question. I understand why you get the message - that is obvious - but why the screen locks up doesn't make sense to me.


The best "fix" is to make sure that you backup on a regular basis as you should - and this way you will not get that message.


You can leave feedback for Apple here if you like.

http://www.apple.com/feedback/ipad.html

Feb 25, 2013 4:51 PM in response to Diavonex

Thank you, thank you, thank you. my ipad has been totally disabled for over a week due to this icloud problem. Some of the convoluted, complicated, advice I got was useless. I have turned off the "reminders" in the icloud app hoping that I can avoid this happening again. Your simple fix took 20 seconds, and my ipad is back in action!

May 21, 2013 7:24 PM in response to mconnolly56

I've been dealing with this issue as well, it's happening multiple times per week. Resetting the device works to temporarily resolve the issue. However, a dialogue box that locks up a device is a bigger issue than resetting or backing up,... For a problem that's almost a year old, I expect a tech giant like Apple to clean up their UX on an expensive device that updates regularly.

"iCloud Backup" message won't go away & locks the screen.

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