airprint won't work on iphone 5, but same printer works fine on ipad

I have an iphone 4 (iOS6 10A403) and an iPad 2 (iOS6 10A403) and a HP Laserjet pro 400 MFP M475dw, which support airprint. Printing works fine when I use my iPad, it found the printer and it prints, no problem. But my iPhone doesn't find this HP printer. I have switched the iPhone off and on, switched the printer off and on, but the result remains the same, the iPhone simply doesn't seem to know that there is a printer that it can print to. All else works normal, WLAN and 3G are no problem, bluetooth also works fine.The printer is connected as well, both LAN and wireless. Using the printer only through WLAN didn't make any difference. I have no clue where to look. Anyone?

iPhone 4, iOS 6

Posted on Oct 9, 2012 8:05 AM

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11 replies

Oct 10, 2012 7:11 AM in response to Charlie3012

i have had tis problem with both my 4S and my iphone 5 - I have a time capsule/airport express which has 2 networks - my normal one and a guest network - sometimes ive noticed my iphone will switch to using the guest network on its own - then i cant print from my phone to my HP airprint printer which is on my regular network - switching the iphone back to my regulaar network solves the problem


i dont know if this is relevant to the problem being reported - oddly my iPad never seems to switch networks on its own so i havent noticed any printing problems from it

May 30, 2013 8:09 AM in response to Charlie3012

I have the problem with a Brother Airprint Laserprinter. IPAD and IPHOHNE can access the Printer by URL for adjusting and even printing the configuration. But I can't find the device for printing anything else (docs, photos) not with Iprint&Scan nor airprint. Next tings I'll hopefully try are some apps I found like:activator, hacktivator, handyprint, cortado-workplace, PrintUtilty, eprint. or maybe, I can print directly to the URL

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airprint won't work on iphone 5, but same printer works fine on ipad

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