ipod nano completely frozen!!

I have seen other messages with the same question. My screan is frozen and my backlight wont turn off.The battery wont even decrease. I have tried all the methods of restarting but nothing happens. I dont want to restore my ipod because there are songs on my ipod I dont have on my computer. Is there anything I can do????

Windows XP

Posted on Apr 12, 2006 3:36 PM

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2 replies

Apr 12, 2006 3:40 PM in response to guy that needs help

Welcome to Apple Discussions!

You need to reset the iPod by holding down Menu+Select for 6-10 seconds...
Resetting iPod

It may take several attempts. The above link also has "tips" if your iPod does not seem to be resetting.

If you have tried many times and the iPod will not reset, you will need to wait for the battery to die. It should be dead well within 24 hours. (The battery indicator may be frozen too, so it will not show how much is left)

btabz

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ipod nano completely frozen!!

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