New Lightning Adapter is Useless with Cases

I finally received my lightning adapter yesterday and was looking forward to using it in my car and work. Little was I to know that if you have any kind of case on your phone to protect it, the adapter will not work properly. You have to remove the case which IMO is unacceptable. Apple should have researched/thought about this prior to making the adapter.


If I were you I would save my money for now and see if Apple or 3rd parties work this issue out. The connector needs to be longer so that it can reach the phone with a case installed. What iPhone user doesn't have a case to protect their investment, even a cheap case won't allow the plug to connect.

iPhone 5, Windows 7

Posted on Oct 12, 2012 9:56 AM

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Posted on Dec 23, 2012 7:15 AM

Sorry, the link didnt copy in my last post. This is the newer adapter that will solve our Otterbox/Music music issue. http://store.apple.com/us/product/MD824ZM/A/lightning-to-30-pin-adapter-02-m?fno de=48

22 replies

Oct 12, 2012 11:09 AM in response to jonfromdaleville

Jon,


I am talking about the 30 pin to lightning adapter.


The CASES work just fine with the original lightning connector that comes with the phone. That is the specs the 3rd PARTY retailers went by. IF APPLE had sent them specs for the adapter everyone has to buy now to use older 30 pin cables/docks, I am sure they would have formed their cases appropriately. Just like your body kit for a Ford. They got the SPECS from FORD to match the body. Ford didn't go and change the body afterwards to screw them or the consumer. Apple has done that here with the 30 pin adapter. Apple changed the body so to speak.



User uploaded file

Oct 12, 2012 12:21 PM in response to Menel

Menel wrote:


Invalid statements.


The Adapter was shown off, just like that, during the Keynote. The case manufacturer's took it upon themselves to design some cases without compatibility.

Bogus argument. By the time of the Keynote the design processes were complete for virtually all third party cases and many were already well into the production phase.


The true question is: Were the 3rd party case manufacturers aware of the size requirements for the adapter to fit in an iPhone 5 while in their case? If so then it is a design choice of the case mfg. If not, well that's an exercise I'll leave to the reader.


From what I have seen and read on this subject it comes down to the fact that cases which provide minimum to medium shock protection and zero headphone/Lightning protection from dust and debris will likely work. Those cases that provide maximum shock protection and also seal the headphone/Lightning connector against dust and debris likely will not--without some modification.


I don't have my adapter yet--to be delivered by 4:30PM today--but in comparing the size of the adapter with the speaker grill in mdee's photos I can see that it should be easy to modify my OtterBox Defender to fit the adapter. It should take about 5-10 minutes to do so.


Even with all of that I don't believe it is a major calamity. When it comes right down to it one can always purchase the 30-pin to Lightning cable.

Oct 12, 2012 10:21 AM in response to flymoefly

Sounds like the cases were not designed properly if that is the issue. I mean, anyone can make a case but they may not think it through with use of the product. That is like saying Ford makes a car and this body kit i bought doesn't worth with my license plate. I mean is it really apple's fault that the 3rd party didn't make their product to work with the iphone it was intended for?

Oct 12, 2012 11:14 AM in response to ems_pilot

Same thing is true for my Griffin exended 30 pin cable (plug is to big), the Camera Connector kit, etc. If you look around you'll find companies that offer extenders for the 30 pin adapters.


The adapater obviously has to be broader to allow for the 30 pin end of the device and to allow the iPhone to firmly sit on the adaptor.

Oct 12, 2012 1:03 PM in response to crh24

crh24 wrote:


Menel wrote:


Invalid statements.


The Adapter was shown off, just like that, during the Keynote. The case manufacturer's took it upon themselves to design some cases without compatibility.

Bogus argument. By the time of the Keynote the design processes were complete for virtually all third party cases and many were already well into the production phase.



Everything was rumor before the Keynote. Case manufacturers had nothing but rumor and hearsay.

Oct 12, 2012 4:03 PM in response to ems_pilot

I agree - this adaptor is a very poor design. If it was included free with the iPhone (like it should have been), I would be more forgiving. But for what they are charging (sic), the design should have accounted for the different case designs. Especially considering this slimmer iPhone is more likely to be dropped, compared to previous versions; hence, more robust vases would likely be used.


I have the speck case and it does not work either.


Now I have to return the adaptor and pay for the more expensive one, so I have the flexibility I need.


I spoke with an Apple support person, who agreed and acknowledged his own case didn't work either. If Apple's own employees are being crossed up, what does that say?

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New Lightning Adapter is Useless with Cases

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