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Airport express drops off network

Hi, I wonder if anyone can help me. My airport express keeps dropping off my network. I use it for AirPlay. Every time I want to use it I have to disconnect it from the power. The light on the side is green. If anyone has a solution I would appreciate it.

Airport express-OTHER, iOS 6

Posted on Oct 14, 2012 4:22 AM

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Posted on Nov 1, 2012 10:21 AM

I had this exact issue and had almost given up. I managed to fix it this evening, hopefully it works for you.


You can verify that we have the same issue by doing this:


1. Disable your Airport Express's wireless using AirPort Utility 5.6:


User uploaded file

2. Connect it with Ethernet and verify that the connection is stable.


If this is the case, then the issue must specifically be with the WiFi and not something else going wrong inside the device. If you're still experiencing dropoffs in this configuration then sorry, I guess this won't help you.


The fix:


Update your router to use WPA2-PSK [AES]. This is the only configuration that worked for me. Second, set your AirPort Express to Join your network using WPA2 Personal security. Again, this is the only configuration that worked. The WPA/WPA2 Personal setting did not work.


User uploaded file

Restart your router. It should work. My problem was identical to yours. I could see the AE in the AirPlay settings in iTunes for a few minutes after I booted it. Sometimes I could play to it, sometimes not. Once it stopped working, I would need to disconnect and reconnect the AE from power. The light would remain solid green.


But yeah, it works now. Good luck!

93 replies

Dec 9, 2016 3:10 AM in response to d.a.u.1

This seems to be a router firmware issue. Resetting the Airport Express or changing channels won't help.

My problems started when my operator updated the router firmware. The Airport Express started to drop off the network every 1-2 hours. The green light was still on, but the device was not available for AirPlay on any device. You had to power off and on to get it back (for a while). I had to switch to another router.


Luckily modern routers that support the newer 802ac technology (dual band, more stable) are not that expensive. I bought a Huawei HG635 and made my Airport Express connect to the 5GHz network. No problems after that.

Airport express drops off network

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