Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My App Store shows a blank white screen no matter what i do - any way to fix this?

My app store function only returns a blank, white on featured, search, or any of the icon choices at the bottom except upgrades. All app store functions worked fine until today. I had upgraded to iOS 6 a few weeks ago. I've reset some functions like Network settings and restarted the phone among countless other trouble shooting actions, but nothing has worked. Does anybody know how to fix this??

iPhone 4, iOS 6

Posted on Oct 14, 2012 4:42 PM

Reply
Question marked as Best reply

Posted on Jan 2, 2013 1:57 PM

Actually there is a simple fix,


  1. Open Settings.
  2. Go to iTunes & App Store Section.
  3. Tap on Apple ID.
  4. Click the sign out option.
  5. Open the App Store.
  6. Wait a few seconds for content load.
  7. Go to the purchases section and Sign in.
69 replies

Sep 18, 2016 6:13 PM in response to JoshuaS1998

my i-tunes store showed the blank white screen today 19/9/2016, and i didn't know what to do, so looked it up and saw this, did what it said, signed back out of i-tunes and within a few seconds of signing back out, the store was back up and running, as i was in the middle of looking up movies and making a list of what i want to see/get and wondered what the heck happened when i saw a white blank screen lol, but now it's fixed i can go back to it hehe, so thank you for the fix, its appreciated!

My App Store shows a blank white screen no matter what i do - any way to fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.