Why can't I use my iCloud email address as my Apple ID

When I want to enter my iCloud email address (like foo@icloud.com) as my Apple ID, the system at appleid.apple.com tells me that I can't use an email address with a domain owned by Apple as my Apple ID which I find odd enough. I tried to create a new Apple ID through appleid.apple.com just to see what happens and even then it says that you cannot use an email address with an Apple domain.


It becomes even more odd when you consider that, if I'm not wrong, you can very well create a new Apple ID and use a new @icloud.com email address if you do it with an iPhone.


I can use my iCloud address as the primary email address of my Apple ID account so it's not a huge problem, but it still annoys me a little bit that the name of my Apple ID has to continue being my obsolete Gmail address.


Does anyone have more information on this?

Posted on Oct 15, 2012 8:45 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2013 11:42 AM

If you had an existing (non-apple) apple id before icloud, apple gave people the ability to have an icloud (email) account attached to it. By signing into an icloud enabled device, and checking off mail, you are given the option to create an @icloud address (formerly an @me.com one), that is associated with that apple id. This allowed people to continue to use the apple id that had all their purchases, and have an @icloud address. You can sign into any apple services using this address and pretty much ignore the originating non-apple address if you want. If that originating address is no longer valid... well, that's not really apples fault. You can maintain it, or create a new non-apple address to change it to (only reason you'd really need to do this is for the sake of rescue emails).


If you don't have an apple id, and wanted to use icloud, you can create an icloud apple id by signing into an icloud enabled device. This is an apple id in its own right, and therefore cannot be used to change the address of an existing non-apple id.


This is essentially how it works, and is pretty easy to understand.


Now, what you guys are wanting is a new feature, which DOES make sense. I'm with you guys on this. You want to be able to remove the non-apple address from your accounts, and just use the @icloud address permanently, without a non-apple address. After all, new icloud signups can do this...


Anyone wanting this new feature should request it at apple.com/feedback.

428 replies

Oct 7, 2014 4:58 AM in response to Csound1

So the issue is that apple requires you to maintain an email account elsewhere for their Apple ID account and email service. Most people aren't interested in maintaining two separate email accounts. Furthermore, it weakens the security because now you have two places to get hacked instead of one. Apple is alone in doing it this way. With the recent nude celebrity fiasco, you would think that apple would want to tighten up their security wherever they could but they don't seem interested.

Oct 8, 2014 8:17 PM in response to reitermoritz

I find it very ridiculous that I can't use my icloud email address as my primary email address for Apple correspondence. Instead I have to maintain an unused email address (gmail), and have it forward emails to my icloud account. I have changed all my email address with businesses and friends/family to my iCloud email address, yet Apple refuses to let me use iCloud as a primary email correspondence with them. Why can't they fix this limitation on their side ?

Oct 8, 2014 9:07 PM in response to gail from maine

I have everyone sending to my iCloud email address. The issue is that Apple refuses to allow you to setup an iCloud email address for a primary corespondence with Apple. The primary email address that is associated with your Apple ID cannot be a iCloud email address. That means any correspondence I have with Apple, including purchases, have to go to a different, non-Apple (and unused) email adresss. Very ridiculous!

Oct 8, 2014 9:08 PM in response to Ski22

I see what you are saying. Don't know if this helps at all, but if I go to iCloud.com, and sign on with my iCloud.com ID, I can see all of the mail that goes to my Primary email address there - even Apple correspondence. My primary email address is an @me.com address, so don't know if the experience would be the same for you. But I do agree that there should be a way to indicate that you want all correspondence to go to your @iCloud.com address (or any other Alternate email address) if you choose to have that done. Not sure why it doesn't allow that....


Cheers,


GB

Oct 8, 2014 11:40 PM in response to Ski22

Re the general comment that "I can't use my icloud email address as my primary email address".


It's not my intention to unnecessarily bump my earlier comment. It was either: a) ignored which is fine if b) it didn't address the issue.


But I found a way to make your Apple ID the same as your iCloud email address. As I said before, it may be too radical for some, but it worked.

First, I had created CDs of my iTunes purchases while logged under my old account.

Then I reset my iPhone and as a step in the "set up as a new phone" created a new iCloud address and apple ID using the new iCloud address.

I then created a new iTunes account using the new iCloud addressed apple ID.

Now my email, Apple ID and iTunes account all use the iCloud address.

Oct 9, 2014 1:49 AM in response to Ski22

The email address you use as your Apple ID is simply a login string, it doesn't matter whether it works as an email address or not (after you open the account) if you want to use the iCloud address as your 'Primary' address nothing stops you except your belief that you can't.


Now tell me why you think that you can't do what thousands have done.

Oct 9, 2014 2:02 AM in response to gail from maine

But I do agree that there should be a way to indicate that you want all correspondence to go to your @iCloud.com address (or any other Alternate email address) if you choose to have that done. Not sure why it doesn't allow that....

So, you have an iCloud account with a non Apple address as the ID. Lets say it is a Gmail account.


How would telling Apple that you want your emails to go to iCloud instead of Gmail actually work? Can Apple redirect emails from all the people who use other providers? will Google allow another company access to their emal system. I very much doubt it. Google can redirect Gmail, Apple can't.


This is a storm in a teacup, the OP already has an iCloud address, and an alternate (in case the iCloud one is off line for any reason). The choice of which to use is a personal one.

Oct 9, 2014 4:15 AM in response to Csound1

Csound1 wrote:


The email address you use as your Apple ID is simply a login string, it doesn't matter whether it works as an email address or not (after you open the account) if you want to use the iCloud address as your 'Primary' address nothing stops you except your belief that you can't.


Now tell me why you think that you can't do what thousands have done.

Sorry, but you are not understanding the issue. I am talking about the primary email address that Apple uses to send you emails about your purchases from the Apple store or any other correspondence you have with Apple. That email address Apple uses for you can only be changed at "https://appleid.apple.com/ ". On the website, it says you cannot change you Apple ID (which is also used as your primary email address for Apple correspondence) to an iCloud email address. It has to be a 3rd party email address. And if you read through this thread, nobody else has been able to change it to a icloud email address either. There are numerous discussions of this issue on the Internet. This is just silly that you can't use an iCloud email address for your primary email address for correspondence with Apple !!!! Apple needs to fix this silly issue!!

Oct 9, 2014 5:16 AM in response to Csound1

Csound1 wrote:


Why tell me", I cannot change what you perceive. I already gave you the link to tell Apple, they can do something, I can't.

Of course you can't do anything about it. This is an Apple issue. I already gave feedback to Apple, as has numerous others. It's falling on deaf ears. Maybe bringing notice of this issue on this forum will cause alert other ears at Apple, or cause others to provide feedback to Apple, and finally get this issue fixed. That's one of the reasons of these forums.

Oct 9, 2014 5:19 AM in response to Csound1

Csound1 wrote:


Why tell me?, I cannot change what you perceive. I already gave you the link to tell Apple, they can do something, I can't.

So basically, you come into this thread to tell people they're wrong. When it's pointed out that they aren't wrong and you are your response is to ask them why they're telling you that. Well just maybe it's because you incorrectly told them they're wrong.


I'm not even sure why you're in this thread. Beginning to suspect you're a troll.

Oct 9, 2014 5:19 AM in response to Ski22

Like I said, your perception will guide your actions but FYI, this is a user manned tech support forum, Apple don't read it and have kindly provided a mechanism for informing them directly.


I don't see a problem at all so this issue may not be as clearcut as you see it. But it's a free world, we can differ.


Good luck.

Oct 9, 2014 5:26 AM in response to Csound1

Sorry YOU don't see a problem with this issue. But when I make a purchase at Apple, and they send me an email confirming my purchase, they should be using my current email address...which is an iCloud email address. Instead Apple sends a purchase confirmation to my old gmail address. You cannot change that correspondence address to a icloud address. Just plan silly!!!


And of course Apple does not officially provide support on these forums. But you are naive if you think people at Apple do not monitor these forums. Plus this will hopefully bring attention to this issue, so more of their customers will provide feedback to Apple.

Oct 9, 2014 5:35 AM in response to Csound1

Csound1 wrote:

Tell Apple what you think they should do, I am not interested but they may be.



I already told Apple what they should do. If you are not interested in this issue, why do you keep responding...stating it's not issue for you. For many others....as shown in this thread and many other threads...it is an issue.

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Why can't I use my iCloud email address as my Apple ID

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