Why can't I use my iCloud email address as my Apple ID

When I want to enter my iCloud email address (like foo@icloud.com) as my Apple ID, the system at appleid.apple.com tells me that I can't use an email address with a domain owned by Apple as my Apple ID which I find odd enough. I tried to create a new Apple ID through appleid.apple.com just to see what happens and even then it says that you cannot use an email address with an Apple domain.


It becomes even more odd when you consider that, if I'm not wrong, you can very well create a new Apple ID and use a new @icloud.com email address if you do it with an iPhone.


I can use my iCloud address as the primary email address of my Apple ID account so it's not a huge problem, but it still annoys me a little bit that the name of my Apple ID has to continue being my obsolete Gmail address.


Does anyone have more information on this?

Posted on Oct 15, 2012 8:45 AM

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Posted on Jun 19, 2013 11:42 AM

If you had an existing (non-apple) apple id before icloud, apple gave people the ability to have an icloud (email) account attached to it. By signing into an icloud enabled device, and checking off mail, you are given the option to create an @icloud address (formerly an @me.com one), that is associated with that apple id. This allowed people to continue to use the apple id that had all their purchases, and have an @icloud address. You can sign into any apple services using this address and pretty much ignore the originating non-apple address if you want. If that originating address is no longer valid... well, that's not really apples fault. You can maintain it, or create a new non-apple address to change it to (only reason you'd really need to do this is for the sake of rescue emails).


If you don't have an apple id, and wanted to use icloud, you can create an icloud apple id by signing into an icloud enabled device. This is an apple id in its own right, and therefore cannot be used to change the address of an existing non-apple id.


This is essentially how it works, and is pretty easy to understand.


Now, what you guys are wanting is a new feature, which DOES make sense. I'm with you guys on this. You want to be able to remove the non-apple address from your accounts, and just use the @icloud address permanently, without a non-apple address. After all, new icloud signups can do this...


Anyone wanting this new feature should request it at apple.com/feedback.

428 replies

Sep 8, 2016 10:55 PM in response to gail from maine

Thanks for trying to help.


I'm fairly certain I set up my current account with an @icloud.com email but can't remember with absolute certainty how I filled out that form since it has been several years. The Apple systems are not sure either. My iCloud system settings state that my @icloud.com email is my "Apple ID" but in the Apple Support Profile it lists my other email as my "Apple ID". So, something is not quite right there.


Also, this is not necessarily true that the user "created [their] own mess". I had to create a different Apple ID when I moved between different countries. There was not much of a choice for me to make as a user since it was a requirement from Apple.


Anyhow, I'll ask Apple to delete my old accounts, which they can do, and will continue not using their web services.

Sep 11, 2016 3:04 PM in response to reitermoritz

I tried to change my log in as well but can't change to my .icloud one either, I actually don't care if I keep my log in but the email address that is used for that had been closed by my provider so I started using my iCloud one for emails. Problem is I am no longer getting emails from Apple because they are still sending it to my old address. I just want to make my iCloud email the primary one they send emails to. Is that possible?

Sep 14, 2016 2:54 PM in response to andrewtheis

Yep, and that's why I'm sure Apple doesn't view this situation as desirable. Actually, I think Apple hates this situation. If you know anything about Apple, it's that they're all about getting people into their ecosystem. I don't think it's a stretch to say that all of their products are in service of that objective. So if anything (of their own making!) is preventing people from going all-in, Apple must be outraged by it. Oh, and most of these people who want to switch to iCloud are probably using Gmail. Needless to say, if there's one company and one service that Apple doesn't want people to use, it's Google and Gmail.


So if this situation tells us anything, is that these backend issues are pretty darn hard to solve. Else Apple would have done so a long time ago.

Sep 14, 2016 8:04 PM in response to darkstery2k

You are not a moderator, so your opinion as to whether my responses are needed or not is irrelevant.


Apparently you concluded that I was recommending something. I was not. I was explaining that one can have an iCloud ID if they wish. Doing that does not mean that you will be losing "hundreds of dollars spent on apps"....


You can use the iCloud address for email and iCloud and your existing Apple ID for iTunes.


Get a grip.


GB

Sep 20, 2016 1:18 PM in response to reitermoritz

This is very annoying! I stopped using my original email address (that was used to create my Apple ID) and started using my iCloud address as my main email a long time ago. I did this because I plan to leave my ISP/cable company, which means I would lose that original email address. I'm sick and tired of having to monitor 8 different email addresses and want to consolidate them all to one or two. I want my iCloud address to be the only one and want to use it as my Apple ID, too. Apple continues to send all my receipts to my old address. Even if I have to keep my old email address as the Apple ID, at least let me change the email address to which they send all my billing notifications to my iCloud address!

Oct 19, 2016 3:02 AM in response to Robb.W

Same issue. I've just started to deprecate my Gmail email address, and want to move my Apple ID/iCloud logins to my iCloud email address that I'm now using, but unable to. I find it hard to believe that Apple are unable to link an iCloud.com email address (which has never been used to sign in to any Apple service) to an existing Apple account/ID. Maybe one day .....

Dec 22, 2016 5:54 PM in response to gail from maine

gail from maine wrote:


What makes you think it is going to be "addressed"? This is how it works. If your Apple ID is not an Apple domain email address, it cannot be changed to an Apple domain address. If it is an Apple domain email address, it cannot be changed to anything else at all. What is the issue you are experiencing exactly?


GB


I'm not sure if you are not understanding the issue or purposefully acting obtuse.


He wants to migrate away from gmail and to iCloud mail. He does not want to have to maintain multiple email accounts (he just wants to migrate into a single iCloud email and get rid of all other email addresses). Being able to change your Apple ID from xyz@gmail.com to xyz@icloud.com is technically simple to implement.


There are a lot of people who buy Apple products because Apple safeguards their users' privacy. So it's frustrating that Apple would insist that you continue to maintain an outside email address if you originally signed up with an outside email address. I'm not sure if you will get what I'm trying to say, but at least I gave it a shot.

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Why can't I use my iCloud email address as my Apple ID

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