Why can't I use my iCloud email address as my Apple ID

When I want to enter my iCloud email address (like foo@icloud.com) as my Apple ID, the system at appleid.apple.com tells me that I can't use an email address with a domain owned by Apple as my Apple ID which I find odd enough. I tried to create a new Apple ID through appleid.apple.com just to see what happens and even then it says that you cannot use an email address with an Apple domain.


It becomes even more odd when you consider that, if I'm not wrong, you can very well create a new Apple ID and use a new @icloud.com email address if you do it with an iPhone.


I can use my iCloud address as the primary email address of my Apple ID account so it's not a huge problem, but it still annoys me a little bit that the name of my Apple ID has to continue being my obsolete Gmail address.


Does anyone have more information on this?

Posted on Oct 15, 2012 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2013 11:42 AM

If you had an existing (non-apple) apple id before icloud, apple gave people the ability to have an icloud (email) account attached to it. By signing into an icloud enabled device, and checking off mail, you are given the option to create an @icloud address (formerly an @me.com one), that is associated with that apple id. This allowed people to continue to use the apple id that had all their purchases, and have an @icloud address. You can sign into any apple services using this address and pretty much ignore the originating non-apple address if you want. If that originating address is no longer valid... well, that's not really apples fault. You can maintain it, or create a new non-apple address to change it to (only reason you'd really need to do this is for the sake of rescue emails).


If you don't have an apple id, and wanted to use icloud, you can create an icloud apple id by signing into an icloud enabled device. This is an apple id in its own right, and therefore cannot be used to change the address of an existing non-apple id.


This is essentially how it works, and is pretty easy to understand.


Now, what you guys are wanting is a new feature, which DOES make sense. I'm with you guys on this. You want to be able to remove the non-apple address from your accounts, and just use the @icloud address permanently, without a non-apple address. After all, new icloud signups can do this...


Anyone wanting this new feature should request it at apple.com/feedback.

428 replies

May 23, 2017 8:59 AM in response to gail from maine

gail from maine wrote:


Sorry, but not sure what you are referring to? There is no issue to "resolve" - this is the way it works.


If your Apple ID email is no longer active...

Just because something works a specific way, doesn't mean there isn't an issue with how it works. The "issue", in this case, is that a) Only the primary e-mail receives official apple communications, and b) there is no way to make the @icloud.com e-mail primary. So no, you can't just sign up for a free e-mail account and then not use it (which I believe is what ericlee11 is referring to when they say "inactive e-mail account"), because you still have to check it for official communications. This IS an issue (even IF this is the way it works), and as ericlee11 says, is quite irritating.

May 23, 2017 9:12 AM in response to LACAllen

LACAllen wrote:



So, one can switch the email address associated with their Apple ID from a valid @gmail.com, @hotmail.com email address and so on, to an @icloud.com one time.

Can't even do it one time. In order to even have an iCloud.com email address, it has to be set up under an existing ID that is not an Apple domain address, or has to have been set up initially as an iCloud Apple account (in which case, there would be no need to change it). If you try to edit a non-Apple domain email address to an iCloud email address, it just goes out into the ether. It will not change it.


GB

May 23, 2017 9:27 AM in response to LACAllen

I may be wrong, but in the case where the AppleID is a non apple domain email address (my case), an icloud.com domain email address is NOT necessarily an Apple ID. It is an ALIAS associated to the non-apple AppleID. And those (I have a few), are supposedly used as contact backup (but I don't recall ever receiving anything on them from Apple). Of course, if one has created a second AppleID with an Apple domain on another device, that is possible.


However, I would appreciate if you could explain or provide a reference/link to the how of this : "So, one can switch the email address associated with their AppleID from a valid @gmail.com .... to an @icloud.com email ONE TIME."

THank you.

May 23, 2017 9:29 AM in response to gail from maine

gail from maine wrote:


Seems like an easier way to do this would be to be able to have an indicator on the Apple account for which email you want your Apple communications to go to....


GB

That would certainly do it, yes. Then I could just ignore the "primary" e-mail account from the free provider that I never wanted anyway.


So far the best solution I have come up with is using a gmail account as the primary and putting a forward on it.


Is there a way to delete an apple ID such that it can be re-used? If I could do that, then I could re-create it from an iOS device so the @icloud *is* primary. Would have been nice to know this limitation *before* I created the e-mail I wanted, but water under the bridge, as they say...

May 23, 2017 9:42 AM in response to Israel Brewster

No, sorry, but can't do that either. The only option you have with a non-Apple domain email address is to EDIT it to a different non-Apple domain email address, unless you want to do the following:


Continue to use the current gmail address (or any other non-Apple domain email address that you might EDIT it to) for your iTunes sign in so that you continue to have access to all of your iTunes purchases, then go to any iOS device and sign it out of iCloud, then set up a new iCloud email address there to be used for Mail, iCloud, FaceTime, and Messages.


The only thing you would want to make sure you do prior to signing your existing ID out of iCloud and signing the new iCloud account in would be to make sure you save your iCloud Notes, if you still want them to be on your device/computer. They would, of course still be accessible when you sign into iCloud.com with the non-Apple domain iCloud account, but if you need them on your device, you would move them. When you sign out of the existing iCloud account on your device, it will ask if you want to keep a copy of Calendars, Contacts, Reminders, and Safari bookmarks on your device, so you can elect to keep those and then Merge them to the new iCloud account when you sign in. Notes, however, would need to be copied to your iPhone locally, then copied back, which can be done right in the Notes app itself by clicking on EDIT in the iCloud Notes list, then selecting all of the notes you want to Move, then selecting the Move option at the bottom to move them to a local Notes folder.


Cheers,


GB

May 23, 2017 9:43 AM in response to LACAllen

LACAllen wrote:


Is there a way to delete an apple ID such that it can be re-used? If I could do that, then I could re-create it from an iOS device so the @icloud *is* primary.


No. This is not supported by Apple. You can request perhaps get the deletion, but you can't recycle the Apple ID.

Yeah, that's what I was afraid of. So because I didn't know that you had to create the account from an iOS device for the @icloud email to be primary, and I set up the @icloud e-mail I wanted under a non-cloud appleid, I'm now stuck with no way to get the e-mail I want. Great 😝

May 23, 2017 9:55 AM in response to LACAllen

But you said you could change it once several times. That is what we are correcting.


LACAllen wrote:


So, one can switch the email address associated with their Apple ID from a valid @gmail.com, @hotmail.com email address and so on, to an @icloud.com one time.

LACAllen wrote:

Once you've changed from @gmail to @icloud, you can't change again. One time.

The point is you cannot do it. not even one time. You cannot change it to a @icloud at all. Not even once.

May 23, 2017 10:02 AM in response to gail from maine

gail from maine wrote:


Israel Brewster wrote:

I'm now stuck with no way to get the e-mail I want. Great 😝


See my reply above 🙂


GB

Yeah, the difficulty I now have is with the second half of your post: "go to any iOS device and sign it out of iCloud, then set up a new iCloud email address". The problem is that the iCloud e-mail address I want is already taken - by the AppleID I already have set up with the non-@icloud email as primary. So unless I can free-up the @icloud email I created in conjunction with that account before I knew it wouldn't work properly, which LCAllen says I can't, then I'd have to come up with a unique, less desirable, e-mail address to set up directly. Sigh.

May 23, 2017 10:13 AM in response to Israel Brewster

Israel Brewster wrote:


gail from maine wrote:


Israel Brewster wrote:

I'm now stuck with no way to get the e-mail I want. Great 😝


See my reply above 🙂


GB

Yeah, the difficulty I now have is with the second half of your post: "go to any iOS device and sign it out of iCloud, then set up a new iCloud email address". The problem is that the iCloud e-mail address I want is already taken - by the AppleID I already have set up with the non-@icloud email as primary. So unless I can free-up the @icloud email I created in conjunction with that account before I knew it wouldn't work properly, which LCAllen says I can't, then I'd have to come up with a unique, less desirable, e-mail address to set up directly. Sigh.


Well, you are going to have to have a little flexibility here. The iCloud email you have for your current Apple ID can't be the only one that would work for you. Be a little creative. Use your initials, or put your middle initial in between your first and last name. There are a myriad of ways to make it almost like the one you have now if you are that attached to it. Add some memorable numbers to the end of it. If it is that important for you to use an iCloud email address, then it seems like you would be willing to figure out something that would work....


Best of luck,


GB

May 23, 2017 10:27 AM in response to gail from maine

gail from maine wrote:


Well, you are going to have to have a little flexibility here. The iCloud email you have for your current Apple ID can't be the only one that would work for you. Be a little creative. Use your initials, or put your middle initial in between your first and last name. There are a myriad of ways to make it almost like the one you have now if you are that attached to it. Add some memorable numbers to the end of it. If it is that important for you to use an iCloud email address, then it seems like you would be willing to figure out something that would work....


Best of luck,


GB

Yes, of course. It's just frustrating, especially since I already used a little flexibility to come up with my initial @icloud address. And just because Apple's system has issues. That's all I'm saying: frustrating. 🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I use my iCloud email address as my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.