Why can't I use my iCloud email address as my Apple ID

When I want to enter my iCloud email address (like foo@icloud.com) as my Apple ID, the system at appleid.apple.com tells me that I can't use an email address with a domain owned by Apple as my Apple ID which I find odd enough. I tried to create a new Apple ID through appleid.apple.com just to see what happens and even then it says that you cannot use an email address with an Apple domain.


It becomes even more odd when you consider that, if I'm not wrong, you can very well create a new Apple ID and use a new @icloud.com email address if you do it with an iPhone.


I can use my iCloud address as the primary email address of my Apple ID account so it's not a huge problem, but it still annoys me a little bit that the name of my Apple ID has to continue being my obsolete Gmail address.


Does anyone have more information on this?

Posted on Oct 15, 2012 8:45 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2013 11:42 AM

If you had an existing (non-apple) apple id before icloud, apple gave people the ability to have an icloud (email) account attached to it. By signing into an icloud enabled device, and checking off mail, you are given the option to create an @icloud address (formerly an @me.com one), that is associated with that apple id. This allowed people to continue to use the apple id that had all their purchases, and have an @icloud address. You can sign into any apple services using this address and pretty much ignore the originating non-apple address if you want. If that originating address is no longer valid... well, that's not really apples fault. You can maintain it, or create a new non-apple address to change it to (only reason you'd really need to do this is for the sake of rescue emails).


If you don't have an apple id, and wanted to use icloud, you can create an icloud apple id by signing into an icloud enabled device. This is an apple id in its own right, and therefore cannot be used to change the address of an existing non-apple id.


This is essentially how it works, and is pretty easy to understand.


Now, what you guys are wanting is a new feature, which DOES make sense. I'm with you guys on this. You want to be able to remove the non-apple address from your accounts, and just use the @icloud address permanently, without a non-apple address. After all, new icloud signups can do this...


Anyone wanting this new feature should request it at apple.com/feedback.

428 replies

Nov 25, 2013 5:50 AM in response to Roger Wilmut1

Thanks Roger - I will give them feedback, because this is corporate manipulation of the consumer. I want NOTHING to do with gmail or yahoo but we are forced to create free email aliases with online webmail companies like that in order to have a valid Apple ID/iCloud setup if you just so happened to do it wrong during the initial setup of your Apple accounts. It does grate my gander when consumers are forced to do things like this by big corporates.

Nov 25, 2013 8:11 AM in response to Dave Black

Dave Black wrote:


Bless your heart Roger, your advice is great but not valid to the subject matter.


Subj Matter: We do not want our icloud accounts tied to an offshore email account. I'm using "offshore" as an acronym here. Some will get that, others will not.

You did ask 'What if my offshore account goes out of business? Will that KILL my master icloud account?' and I offered you the procedure to follow should that event occur.

Nov 25, 2013 8:17 AM in response to Roger Wilmut1

Roger, honestly I agree with others in the sense that you are suggesting the solution to another problem. That is not the problem we want to solve. Despite the undelying motivation, technically we want our MASTER icloud ID to be an @icloud.com address. Something that seems not possible so far.


But anyway thanks for the URL, I will write to apple about this issue. Honestly I do not care if this is a lot of work for them. When I buy those expensive devices I seriously pretend a superior service.


Ciao.

Nov 26, 2013 1:19 AM in response to reitermoritz

This has irritated me in the past a lot also over the past few years since I bought my first iPhone, and I keep checking to see if the issue has been resolved. Having become very frustrated with iOS 7 and reading through these messages though, I've come to the conclusion that Apple have actually done me a favour. If I ever decide to 'leave' Apple, it will be a lot easier if Gmail remains my primary email address.

Dec 16, 2013 11:03 PM in response to reitermoritz

I want to keep my music and apps in my existing iTunes account, but my email address has changed. I want to only use my @icloud.com for EVERYTHING.

I can't use my @icloud.com email address to login to my existing iTunes account??? ***?!?

I can change my email account and use ANY other service providers email service, but not Apple's, to access my iTunes account??? C'mon people...tell me I'm missing something here.

Dec 18, 2013 11:56 AM in response to boazfromca

Hi

I am going through the same problem.

I would like to suggest you to click "I have this question too" on the original post.
If a high number of users do that, maybe this will catch Apple's attention.


Moreover, you can go to www.apple.com/feedback and contact them.

I have done this even if I knew they would not ansnwer me back.

Dec 23, 2013 1:20 AM in response to Sally Sparkles

Why is it silly?


Almost all internet service providers require an alternative way for you to be contacted, just in case there is some technical issue with the primary account that prevents it from being accessible.


You don't have to actively use the email account with the other provider. It's there for emergency purposes.


Have you never heard the warning against "putting all your eggs in one basket"?

Dec 23, 2013 1:57 PM in response to reitermoritz

I'm simply trying to get out of Google gmail and move over to Apple icloud. I have been told by an Apple support tech that in order to do this I need to create a new Apple ID or use my existing one that is associated with my current icloud account, and in either case I would lose ALL of my itunes purchases and all information associated with the gmail based Apple ID (or in order to not lose that stuff I need to keep that account with a non-Apple email address). This is an utterly stupid policy and I'm now wondering if Apple will continue a new trend in crappy customer service, and this will certainly reflect on my future purchasing considerations and recommendations.


"An Apple ID is your user name for everything you do with Apple: Shop the iTunes Store, enable iCloud on all your devices, buy from the Apple Online Store, make a reservation at an Apple Retail Store, access the Apple Support website, and more."


Dec 27, 2013 6:27 AM in response to reitermoritz

+1


I open a new ticket by the Apple Customer Support from time to time making always the same request, I want to change the name of my Apple ID with my iCloud e-mail address. By now none could help me and I'm still waiting as a lot of you.


Btw, has somebody tried to change his Apple ID with the iCloud one?

The result was that the input mask split the input field in Apple ID Name and Apple ID Primary E-mail address.

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Why can't I use my iCloud email address as my Apple ID

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