iPhone5 iOS6 email issues - missing features

Hi. I recently received my iPhone 5 with iOS 6 and have added an exchange mail account. I have seen many discussion regarding issues with push, but push is working fine for me (so far!). The issue is that I am missing the blue bar across the bottom when in mail, which means I am also missing the button to compose a new mail message. The problem extends to when I am in an email; I am unable to create a Reply message. Has anyone seen this issue? Any suggestions?

iPhone 5, iOS 6, Exchange 2007, Airwatch MDM

Posted on Oct 15, 2012 9:03 AM

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Apr 23, 2013 1:43 PM in response to asm1983

Also had this issue. On an Iphone 4 there is a sleep mode that you have to kick out of.

For the iPhone 5 one of my users had this problem, I just wish I knew how he did it.


To fix it I went to Reset All Settings. He did not lose any of his email, calendar, or Contact settings and all appears to be well again.

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iPhone5 iOS6 email issues - missing features

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