Apple Configurator: "Policy does not have correct profile data."

Question

Level 1

0 points

Apple Configurator: "Policy does not have correct profile data."

I keep getting the message "Policy does not have correct profile data." when I'm trying to prepare new devices in Apple Configurator 1.2. Existing devices work fine, and I was able to prepare a few new devices before getting this error. Any advice besides "wipe and restart" AGAIN?

Apple Configurator-OTHER, OS X Mountain Lion (10.8.2)

Posted on Oct 16, 2012 9:24 AM

Reply

Answer 1

Oct 24, 2012 11:55 AM in response to mjsamberg

defaults delete com.apple.configurator PreprationSavedPolicyDefaultsKey

should eliminate the problem, though it will partially reset the default settings in the Prepare pane. Did you delete a configuration profile that had been checked in the Prepare settings?

Reply