Apple Mobile Device failed to start

When I install itunes, I get the following error message: service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privleges to start system services. Any ideas what to try?

itunes-OTHER, Windows Vista

Posted on Oct 16, 2012 7:31 PM

Reply
149 replies

Jan 25, 2014 8:31 AM in response to philg146

Yes, that might be the best way to go.


Personally, I simply uninstalled the following programs "Apple Application Support", "Apple Mobile Device Support", "Bonjour" and "iTunes" and reinstalled the newest version of iTunes which reinstalled all the others and worked as expected.


Note: it is always best to use the uninstaller (if available) instead of renaming/deleting application forlders.

Jan 26, 2014 10:35 AM in response to 8D-Dave

I have found the solution to this.


Step 1 - Uninstall itunes and apple apps.


Step 2 - right-click on My Computer and click on manage


Step 3 - Click on the Services And Applications tab


Step 4 - Click Services


Step 5 - look for Apple Mobile Device and double-click on it.

Note: It should be disabled and not at automatic! try doing a disk clean up on to make sure

the Apple Mobile Device service is ready to be deleted. *You should be able to see the service is at the point of deletion. means you cannot enable it anymore.


Step 6 - restart your computer. *your computer should have a update.


Step 7 - go into the Services And Applications tab again to confirm the Apple Mobile Device is deleted.


Step 8 - Install itunes.


Step 9 - enjoy itunes 🙂

Jan 26, 2014 4:41 PM in response to djeanne

I had the error that the "Apple mobile device" will not uninstall. I found the answer here:


http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/fat al-error-occurs-while-uninstalling-apple-mobile/e6c699ec-f036-42a4-bdea-06c9fa7d a4aa


Once I uninstalled that program I was able to complete uninstalling the others recommended above. I re-installed Itunes and everything works fine. But I am still keeping my fingers crossed!

Jan 27, 2014 8:10 AM in response to djeanne

What worked, was to uninstall iTunes and some Apple support software (Apple Mobile Device, Bonjour, and a couple other files in addition to the iTunes file.


Use UNINSTALL from the Control Panel!


Reboot/Restart


Do a FULL download of iTunes (if you don't have a copy of a download already on your computer), then find the download file.


Then right click and "RUN as Administrator"


It worked for me.

Jan 28, 2014 12:10 PM in response to tvb395

This updating to iTunes 11.1.4 has been the most frustrating experience !!! Since last Saturday me and my Windows 7 64 bit have been in total confusion, thanks to the error in starting the Mobile Device Service when trying to install the update. Finally today I did the following, and the installation was successful:

Remove all Apple apps from the control panel uninstallation feature. Then, go to file manager and check the Properties of your Program Files (x86) folder. If you see the tick on "read only", remove it and the Apply. It takes a while to apply the change, and you may have to select "Ignore All" for certain files/folders. Once applied, go and run the itunes installation file with admin rights. And it all works ! At least it finally then worked for me.

Feb 3, 2014 9:13 PM in response to djeanne

i tyied over 5 days ... now fixed 100% working


Solutions:

Services error:

First, temporarily disable any anti-virus programs.

1) When installing, I right-clicked on iTunes64Setup.exe, and chose "Run as administrator"

2) I still received the error message, but chose to ignore. I tunes then launched.

3) click the Windows start button (the windows logo on the screen). Right-click on "Computer" and choose "Manage"

4) Click on "Services and Applications"

5) Click on "Services"

6) Find the "Apple Mobile Device" Service from the list, and double-click on it

7) For startup type, choose "Automatic", then click on "Start"

8) Close iTunes, and re-open it.

9) Enable your anti-virus program again.

Feb 3, 2014 9:15 PM in response to djeanne

i tyied over 5 days ... now fixed 100% working


Solutions:

Services error:

First, temporarily disable any anti-virus programs.

1) When installing, I right-clicked on iTunes64Setup.exe, and chose "Run as administrator"

2) I still received the error message, but chose to ignore. I tunes then launched.

3) click the Windows start button (the windows logo on the screen). Right-click on "Computer" and choose "Manage"

4) Click on "Services and Applications"

5) Click on "Services"

6) Find the "Apple Mobile Device" Service from the list, and double-click on it

7) For startup type, choose "Automatic", then click on "Start"

8) Close iTunes, and re-open it.

9) Enable your anti-virus program again.

Feb 6, 2014 5:07 PM in response to 8D-Dave

I did all of this but when I tried to start the Apple mobile device, an error message pops up reading "Windows cannot start the Apple mobile device service on local computer. Error 1053: the service did not respond to the start or control request in a timely fashion." So frustrating!

I uninstalled and reinstalled everything including Windows.net framework 3.5 & 4.0 in which another Apple support site had stated to do.

Feb 25, 2014 10:27 AM in response to djeanne

I have IPhone 4. ITunes stopped recognizing my phone on my pc. Ran ITunes diagnostic. Diagnostic led me to Local Services on my pc to restart Mobile Device Support. All attempts to restart failed, so... This is what worked for me (after 3 full days of following everyone's suggestions on these pages). I came across these instructions (provided below) after one more google search for help from Apple site. This solution worked for me (yeterday). Give it a try.


Uninstall in the folowing sequence--DON'T DARE DEVIATE SEQUENCE:


a. ITunes

b. ITunes Software Update

c. Apple Mobile Service Device Support

d. Bonjour

e, Apple Application Support (for ITunes 9 or later).


Reboot.


Install ITunes 11 and set to open immediately after install completes. Should open to your regular ITunes page.


Plug in your IPhone. ITunes will sync with your phone sucessfully.


Good Luck!

Feb 4, 2015 7:37 PM in response to turingtest2

Thank you, so very very very very much, turingtest2. Your solution (the installer for older video cards) worked perfectly for me.


I have been banging my head against my computer for days now, unintalling, reinstalling, hoping that every little change I made would be the solution.


If I could buy you lunch, I would. Instead you get +1000 brownie points and my sincerest gratitude.

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