Re: Apple Mobile Device failed to start
May 22, 2013 7:18 PM (in response to deggie)
I got the same issue (with Windows 7 64-bit, iTunes 11) when installing iTunes.
I re-download iTunes from Apple. Then I follow the link http://support.apple.com/kb/HT1923 to completely remove previous (and unsuccesfully) installation of iTunes (note on the order of removing software and we may have to manually remove all directories if they are not removed by Windows' Uninstall program feature). Then I reboot Windows and reinstall iTunes (the newly downloaded file). Note, I right click it and "Run as administrator". It works with me.
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It worked for me. Thank you. I did not have to remove files in the Common files folder. There are some Icloud Desktop componnents there as well. However, it worked like a charm.