When I install itunes, I get the following error message: service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privleges to start system services. Any ideas what to try?
itunes-OTHER, Windows Vista
Since the new iTunes version came out a week ago, I've had the same problem. I have a Windows Home Vista machine. I have followed the reinstall (http://support.apple.com/kb/HT1923) a couple of times (to make sure I did it right). Though I finally got iTunes to install properly, when I follow the directions to restart AMD (http://support.apple.com/kb/TS1567) under Start>Control Panel>Services>Apple Mobile Device it is already "automatic" and only has "Start" available, not "Stop" also. When I hit Start I get the message, "The Apple Mobile Device service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs." I've had no problems with iTunes for over a year until this last update.
OMG! This worked! Thank you so much! I have been trying to fix this for weeks. When I went to update iTunes, it completely crashed and wouldn't install correctly. After countless uninstalls/reinstalls/Errors (dll file issues, AMDS not working, iTunes Helper not responding, etc.), I came across your suggestion and the download for older video cards worked perfectly. I am literally jumping for joy right now. Thank you SO much! I wish I had found this solution sooner.
Another bless you and thank you to Turingtest2 for the link for older video cards. I'd spent about 6 hours trying to get iTunes running again and following links for every possible error message, uninstalling and reinstalling various ways, and this was the first that worked. Saving it for future reference as well!
I was having the same problem with this program. You need to make sure you have erased ALL Apple files from your computer, including Bonjour. Once I uninstalled that program, I could uninstall the Apple Mobile Device as well.
@turingtest2
Your an absolute genius. I was getting ready to reinstall Windows because I couldn't fix this and couldnt add any new music to my iPhone.
Saw this right before doing that and, as a last ditch effort, tried it. I've been battling this problem for weeks and had little hope your suggestion would work.
Worked perfectly and now I am back in business.
How did you find this fix?
Why doesn't Apple offer this as a suggestion?
At any rate, thanks again!
I finally fixed the problem after 5 months. And it was dumb luck. I tried everything: uninstalling iTunes in the correct order, installing various older versions of iTunes, updating drivers, deleting old Apple files, merging Apple library files, restarting my computer a thousand times. I even called Apple Support and was on the phone with them for hours while they controlled my computer remotely and even they couldn't figure it out. Don't waste your time. It's as simple as the Apple Installer being incompatible with certain 64-bit components, apparently a common Windows problem. I tried the "old video cards" installer from Apple and that also didn't work. So I gave up. Until I stumbled on this link months later, and it worked! Hope it does for you too.
<Edited by Host>
None of the solutions above were in fact a solution in my case. I tried to install iTunes on a new PC and it failed to start the service. I uninstalled and reinstalled everything Apple related and nothing seems to make iTunes work.
I understand Windows software was never Apple's cup o tea, but this time they really messed up. This shows a very disappointing lack of QA. It's not reasonable to enforce this kind of troubleshooting on a savvy user let alone the regular user. This is supposed to work out of the box like every other Windows application around. I don't understand how it came to this. I see more and more users complaining about iTunes on Windows. I'm starting to think like them.
Been there, done that. Still nope...
This is a brand new computer. No previous version was installed so there's no "last version that worked for you". I'm gonna try the previous one, but, even if it works, it's just a half measure. Users shouldn't be put through this.
Maybe you should plug in your USB to your iphone/ipad to install the driver first in your PC before installing iTunes? My computer is also a brand new computer and that was what I did. You're right, users shouldn't be put through this! I never have any problems whatsoever with previous versions on my Windows 7 PC, so I don't know if this is from Microsoft or Apple! ðŸ˜
Doesn't work.
This is the solution everyone. Ive just done it!!!! Listen to what they have to say and follow the steps and it will work perfectly will all your music still on there 😀
Hi,
I am running Windows 7. This happened to me after I tried to download a book from Audible.com. Not only didn't I get my book, I also got a message that something called Bonjour had been turned off. I didn't think anything of it -- I don't use any of the devices or services listed in the error message -- but then I couldn't sync my 4s.
Anyway, the instructions at the link below worked like a charm:
http://support.apple.com/kb/TS1567
Hope this helps, Leslie
Like philg146 I had this problem this morning after updating to v11.1.4 on Win7 32bit laptop.
I did exactly what he did, i.e., Uninstalled ITunes from Control Panel - Programs and Features. Then went to C:\Program Files\Common Files\ and renamed the Apple folder to AppleOld.
Except I downloaded the latest iTunes from http://www.apple.com/itunes/download/. Ran installation, etc. This was my solution as well. Thanks philg146!
I had to remove everything as stated down below and it worked great. I am usining windows vista......http://support.apple.com/kb/HT1923
Try installing the older version of iTunes. It worked for me! 🙂
iTunes 12.1.2 for Windows (64-bit — for older video cards)
iTunes 12.1.2 for Windows (64-bit — for older video cards)
Apple Mobile Device failed to start
