Macbook pro retina flicker

Dear Support,


I bought a Macbook pro retina recently, and now the screen keeps flickering, and is very annoying.

I am not sure how to reproduce it, when it happens, it will have horizontal lines cutting across the screen very quickly and disappear.

It happens randomly across all application.


It is the same as,

http://www.youtube.com/watch?v=Oq0l-bHmSYE


I have updated all patches, and still doesn't help.


Could you please advice how to fix it? Do i have to send it back?


Kind Regards

Andy

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Oct 17, 2012 6:10 AM

Reply
249 replies

Mar 4, 2013 10:58 AM in response to berenErchamion

I have the flicker issue too, but only sometimes. I've been trying to figure out what triggers it, and I've noticed something weird. For me, the laptop works fine all day, when I'm working at my desk. Then the problem would occur at night when I use the laptop in bed. I was using a latptop table like this. I stopped using that table and I haven't had the problem since. So, I'm wondering if it's some kind of static electricity issue between the plastic top of that table and the bottom of the MBP. What kind of surface is everyone else using when they see this issue?

Mar 4, 2013 2:35 PM in response to MadDogMikeATL

I have this problem too. I took it in to get it fixed. I had brought with me this video to help them figure of what was wrong.

http://www.youtube.com/watch?v=sZ0ec0LpP-k

They replaced the main logic board, but now the problem has started again. And now it is getting worse. This is a huge inconvenience because I use my computer solely for my work, which happens to be video editing. And let me tell you it is not very professional to be working with a client on a video and then you cannot get your computer screen to stop flickering. It does seem to flicker more when I am using the computer in the dark. Although, I am a highly loyal Apple customer, I am getting pretty peeved with them for not addressing this issue when so many seem to have it. I plan on taking my computer back in to see if they can do anything else to try to fix this problem.

Mar 4, 2013 8:30 PM in response to k46

K46 : I had similar issue as shown in your video.


First repair : logic board changed, was fine for 2 weeks but flickering started happening again so problem not solved.

Second repain : LCD clamshell (complete top of the laptop) has been changed. It has been only 2 days since i got it back .. so need some time to confirm if the issue is resolved. But seesm fine so far.

Mar 13, 2013 5:58 AM in response to YCLAM

My retina mbp is being serviced for exactly same issue. Of course I couldn't produce this issue in apple store, but thanks to this forum I went prepared, night before I made some video clips. So they will replace the logic-board, will see in five days.

One think tough, some of you mention about SSD being soldered to the board, it is not. SSD in those machines is Apple proprietary design, yet removable and obviously upgradable , thats if you can afford the upgrade :)

Mar 14, 2013 4:37 PM in response to YCLAM

My rMBP had a new logic board installed in December. The flickering stopped for a while but then came back in late January. I needed the computer every day so couldn't give it up for another week (the time it took Apple the first time). I took it in to the store last weekend and the genius recommended replacing the screen, but doing it at the store. They ordered the part and I took it in last night. We'll see how that all turns out.


Mine never exhibited the flicker at the store either, but like most people I took video of it. Also, I took video of the effect of touching the body and the lid around the F2 button, which stops the flicker. The genius wasn't interested in that though.


Another thought - most of the time when mine is flickering the worst, it's doing a Time Capsule backup. Has anyone else noticed whether it just flickers when backing up? It would certainly explain why it never happens in the store.

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Macbook pro retina flicker

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