iCloud not backing up my iPad or iPhone

I spoke with tech support from my internet provider (Knology) and we tried somethings to see what was going on. We then determined that it has to be something in the new iOS 6 that isn't compatible with secure privite internet running on WPA-2. He said that most public wifi operate on WPS. So made this is something Apple should look into.

My Iphone 4s has not backed up manually or automatically since Oct 3. I have seen in other threads the same issue which correlates to the latest update. I updated my phone on Oct 3rd and no backups. My wife has not updated hers and is backing up daily with no problems on the same WIFI network. just got my Reminder that I haven't backed up in 7 weeks. Apple please HELP.

Good luck with getting this fixed. Apple want even acknowledge that their is a problem. If you want to update your phone you will have to go to a public place that has wifi and back it up. It has something to do with the new iOS 6 update. They said it should be fixed with the 6.1 update but I'm still having the same problem.

Even when I go to a public place with wifi i still can't back up. 😟

I had this problem. The thing that solved it for me was changing my icloud email address from ...@icloud.com to ...@me.com under icloud account settings/advanced. Worked for me.

I've tried every suggestion that has been placed on these message boards, different tech sites, and I've changed the settings on my router. None have worked it would be nice if Apple would investigate and fix the problem. They want even acknowledge the problem exists. I really want to go back to the iOS 5 but I don't know how to do that.

Finally fixed. Backed up yesterday AM.

What can be done to fix the problem???

Mine just did it automatically did it yesterday. The only thing I have done lately is update Itunes. I figured they worked out the bug.

Is anyone still having this problem? I have tried everything and still cannot get ipad 2 or iphone 5 to backup without going to apple store. My mom is here for the holidays and her ipad 1 with ios5 had no problem backing up. Please help!!

I a having same issues with iPhone 4S. iPad is backing up without problem. Have tried suggested fixes turn of all unwanted apps in manage storage, shut down apps from home screen and turned off phone completely and rebooted. Still no luck. Backup seems to time out. Any other advice...

My iPad had not backed up automatically to iCloud for over 1 month. Manual backup did not work either...;just stalled out. I too have Comcast and shutdown the modem and the TimeCapsule that I have connected to it. This fixed the problem; after putting the iPad on the charger, turning it on, and locking it, the iPad automatically backed itself up over WiFi to iCloud.

Prior to this I had run numerous hard resets, etc. to no avail.

I also have wireless from comcast...have been having the same issues!!!

Try this link ... it worked for me.

If iCloud Backup couldn’t be completed or you can’t restore - Apple Support

Hope this helps!