How to turn off or ignore trackpad on MacBook Pro running OSX 10.7.5?

My trackpad needs replacing, but I don't have the funds. It works fine with an external USB mouse, but the trackpad keeps "activating" on it's own (a la Poltergeist). An couple online searches have not revealed and option and the Mac store doesn't have an answer. When I go to the Apple menu, Universal Access that many sites talk about is not available for the Trackpad (only Keyboard and Voice).
Help, please?!
[If I can't get an answer here, is there a way to contact support via telephone? (It's difficult finding such basic information nowadays.)]

MacBook Pro, Mac OS X (10.7.5)

Posted on Oct 17, 2012 12:18 PM

Reply
28 replies

Oct 17, 2012 1:11 PM in response to BeansAlone

Called and was able to be walked through to Universal Access which is separate from the other options (in the upper right hand corner of System Preferences) and for some reason did not show up under a search (elusive little bugger). Within Uiversal Access, I selected the Trackpad Option (bottom of window) and only once I did that did I find the elusive "ignore" option within the new window.
As a fail-safe, I also selected the Mouse Keys option (the check-box that lets you turn Mouse Keys on and off by pressing the Options button 5 times) and learned how to use JKLUIO789 for mouse direction and selection.

Whew! Hopefully I've sequestered the ghost for now.

Apr 5, 2013 7:01 AM in response to Kappy

Hi Kappy.

i wanted to know, when one activates their Mouse Keys option (by clicking the check-in box to activate it). does this diabled both the:


a.) Keyboard and the

b.) Track path on the labtop?


or, is this just supose to disable only the Track path on the labtop?


when i tick the Mouse Keys option - i no longer have the phantom cursor problem appearing and my trackpad is disabled - which is good, BUT i can not use my keyboard - the keyboard seems to be automatically disabled too.

Apr 5, 2013 10:04 AM in response to Richill

This only disabled the mouse, until Mouse Keys is activated. You are selecting for the option to turn it on and off.

When Mouse Keys is activated (options x5), the keyboard will not work. It turns your keyboard into the mouse with only the relevant keys activated (at least as far as I can tell).

To deactivate Mouse Keys and resume normal keyboard function you must hit the option key 5 times.

At this point you should hear a little noise (a bit like a ticking trill) telling you Mouse Keys has been deactivated. (The same noise is used to indicate it is activated.)
Checking the box for the option simply gives you the opportunity to turn it on and off.

Thanks for asking and reminding me how this works!

Dec 24, 2013 10:24 PM in response to BeansAlone

Hi BeansAlone!


I am experiencing a similar problem, and this post was the only one that helped me restore my Mid 2010 MBP to usability for now. Thank you.


Now I must ask - whatever became of your trackpad issue? Was it really the hardware or could this be a software issue?


Symptoms include: Random, erratic, poltergeist movements and clicking, including multi-touch functions. random closing of programs, creation of folders named untitled, etc. Started acting up a few days ago and devolved into a hot mess in less than 3 days time with no apparent cause.


best,

AustinJW

Jan 3, 2014 8:46 AM in response to AustinJW

AustinJW, I'm becoming more and more convinced this is a software issue. Mine started happening around the same date and right after I travelled international where I dont have access to a Genius Bar or where my warranty does me any good...


I reinstalled Mountain Lion and am going to upgrade to Maverick. Have you found a solution?


MBP15 late 2011 10.7.5

Aug 11, 2015 3:19 PM in response to BeansAlone

Hey Beaners,


So I've had this same "phantom movement" issue with my 2011 MBP for quite a while now. Spoke with multiple Apple techs. Here' s the deal...


It is hardware related and software related. The fancy technology behind the trackpad makes it hyper-sensitive and temperamental to environmental conditions. Apple designers and engineers apparently innovated the trackpad but undermined it's overall durability in the process.


Because of this, this "magic trackpad" is particularly susceptible to things like the natural oils on our fingers, humidity in the air, etc. Mine goes on the fritz every time it rains or humidity is above 80%.


Frankly, it's probably something the company simply couldn't anticipate because this sort of stuff can show up much later. Unfortunately it leaves people like us having to live with, and ultimately pay for their shortcomings. Durability is definitely one thing that Apple has not addressed. It's actually kind of remarkable how little attention it's received considering how much of a market need there is for it.


With cars they have recalls because we can die from things they designed or engineered poorly. But with computers it's perfectly acceptable not to be accountable after warranty (a la Applecare) runs out even though our workflow, metaphorically speaking, can die from their shortcomings. As they say, it is what it is. An Apple manager literally uttered those words to me. It was funny how sad that was.


Anyway, I purchased a separate wireless trackpad and disabled the built-in one in Settings > Accessibility. I also use a Wacom tablet most of the time. Between the two I can ride this machine out a bit longer.


Personally I'm waiting for the full re-redesign of the MBP. I've grown tired of this one which, other than getting slimmer, hasn't changed its uni-body style since 2011. That's 5 years! Um yeah.


My prediction is late October, mainly because Apple is deep discounting their current line of MBP's right now. Lets just HOPE its not another underwhelming "update".


Between stuff like this, and my iPhone 6 screen cracking if the squirrel across the street breaks wind, they really need to start building far more durable products — not just "innovative" and "beautiful" ones.


For the record, I am a professional designer and visual thinker. I live for great design. But it has to work in the real world, not just in idealized commercials.


Apple should know better, and get back to leading the way, not trying to beautify their way out of this "post Steve" hiccup.

May 21, 2017 5:35 AM in response to seasparrow

Thank you so much for your help. Same trackpad problem intermittently for over a year. An external mouse did the trick until I happened to swipe a hard left one day and found myself on another screen. I hadn't entered this secondary realm of my own accord, and things were going berserk.

Once I realized that I would regain trackpad control after shutting wifi off, I quickly re-formatted. And voile.

So if it was in fact remote access and control, what can I do to prevent it in the future?

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How to turn off or ignore trackpad on MacBook Pro running OSX 10.7.5?

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