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iMac 1TB Replacement Program

I just got an email from Apple stating my iMac qualifies for the iMac 1TB Seagate HD Relacement Program. Oh boy, aren't I lucky 😟 I have Time Machine and a CCC bootable clone backup. Is it as simple as cloning back my System onto the new hard drive. The Apple email says I need to start from scratch with the Install DVD that came with the computer. What's the best proceedure.

iMac (21.5-inch Late 2009), OS X Mountain Lion (10.8.2), IOS6, Apple TV2, Airport

Posted on Oct 19, 2012 6:15 PM

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Posted on Oct 19, 2012 6:40 PM

Mine failed just 3 months ago, but it's unclear if my replacement is affected in the recall. I've now called Apple Support twice and have gotten two different answers. On the first call, the technician said if the your serial number comes up eligilble and it's a SeaGate drive, you should take it in and replace it. The second technician said if it's been replaced, it should be fine. Anyone know if the replacement drives are faulty?


. . . and, FYI, when I had mine replaced, they asked which operating system I was using when it failed and they restored it at the store on the new drive. Time machine restored my computer as expected. It was quite smooth. No complaints about the replacement - though it was a pain hauling a 27" iMac back into the store without the box! ! !

110 replies

Nov 29, 2012 2:37 PM in response to babowa

Hello,

Just read that babowa reccomends " erasing and reformatting the new HD" before restoring from CCC bootable clone because this method is "cleaner" as opposed to just restoing from Clone.


Yesterday when I got my Imac back, I just booted into the CCC Clone, fired up CCC and "reverse cloned" back to the new HD ( it had os installed by apple) WITHOUT erasing and reformatting using Disc Utility first. My Mac was back to normal and working fine just like before, with everything as it was.


My question is, did I miss an Important "cleaner way" step by not erasing the new HD?

Will I have problems in future? When I reverse cloned back I used " erase everything on destination drive" option, and was under impression the reverse cloning would erase and replace.


Should I redo the reverse clone again but this time erase and reformat and reinstall? Or Am I fine?

Nov 29, 2012 2:58 PM in response to robotvoice2079

You're fine - erasing/reformatting is just an additional "insurance" step. I actually do this - it's my personal preference for two reasons - a) when I get a brand new Mac out of the box just so I know that it was done and b) most of the time, I have more than one partition on my internal hard drive, so when I want that, I need to repartition anyway.

Dec 2, 2012 6:25 AM in response to Lane17

Lane17 wrote:


My harddrive was replaced last Monday. It only took about 90 minutes. I brought it home and restored it from my external harddrive and TM. It didn't take long and everything was like it was before.

Can be specific about how you did the restore and provide machine and OSX specs. Me: 10.6.8, Time Machine full back up. got iMac 27 back running 10.6.3, followed instrucations here:


Restoring your entire system from a backup

If you are restoring a backup made by a Mac to the same Mac

With your backup drive connected, start up your Mac from the Recovery system (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility.

Note: If "You can't restore this backup because it was created by a different model of Mac" appears when restoring a backup that was made on a different Mac, follow the onscreen instructions.

If you are restoring a backup made by one Mac to a completely different Mac

Important: If the backup you are about to restore is from a completely different Mac, use the Migration Assistant to transfer data from the backup, as described in the next section.


This did not work... OS did not update, tok back to store and they did a second OSX install, upgrade, etc... it doesn't work right and does not contain my settings, printer PPDs, Font Fusion info, registrations on some apps, etc...

iMac 1TB Replacement Program

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