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there is an app in my updates that i have never purchased

i have an iphone 5 and when i open my appstore there is an update for an app that i have never purchased. when i update all, a message say i have never owned a version of this app and do i want to buy it before the update. how can i get rid of this. it drives me nuts.

iPhone 5, iOS 6

Posted on Oct 19, 2012 8:57 PM

Reply
20 replies

Jan 9, 2013 11:18 PM in response to Drewvian

I'm the only one that has an account with Apple and no one uses my iPad, iPod or laptop. What I'm wondering is if the only way you can use the automatic updates is to update the app (or I should say purchase it), then what if this is a way to get more buyers? What if this was on purpose? Would explain why Apple has solved this problem.


The developers can't fix a problem, they say its iTunes, iTunes says talk to the developers. This happened with Practical Photoshop recently with supposedly free issues.


Whatever happened to great customer service? Because without customers were would Apple be?

Jan 16, 2013 9:20 AM in response to mistermcfarland

I would like to know if any of you guys that are having this happen to them, if they have a refurbished device? My theory ( which could be wrong ) If you do maybe it wasn't fully wiped and so some how this app is connected to the device still.


Also, Does your iTunes show that you have an update for MotionX-GPS Drive too? If so, try delete the app from your iTunes and then sync your device with your iTunes and see if that will clear this up. If you do not see it in your iTunes, still try syncing it to see if that will help.

there is an app in my updates that i have never purchased

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