Apple screws Ipad 3 customers with iPad 4

Sorry typos I would give husky all of my points if I had points to give! That was the best answer to date!!!! I thank you again!

Most stores tend to have a 14 day return policy, and Apple Retail Stores are allowing 30 day exchanges on a store by store basis. Your iPad 3 will still work flawlessly. -Typed from my iPad 3.

You're very welcome.

I understand people saying, 'your ipad still works as well as the day you got it, why are u upset?' Whilst I would agree with that if my iPad was say over a month old what about those people who bought from authorised resellers perhaps only 24 hours before the announcement? Surely u would agree they would have a reason to be peeved wouldn't you?

By taking back apple store iPads purchased within 30 days it seems apple agrees. By not taking back ones purchased from elsewhere they are sending out a bad message to the end customer and in fact to the retailers. At the end of the day, within the year you can take back any iPad purchased from anywhere to any Apple store and they will send it for repair/provide a replacement. Why is this any different? IMO it makes a mockery of the whole Apple Authorised reseller program.

Huskie , I'm on my 4 th iPad 3 . The first 3 of them I down loaded ios6 and had wifi issues. The last one I got I didn't down load the iOS 6 stofware . I'm still having a weak signal issue but no where as bad as when I down loaded the ios6 software . In ur experience with this forum have u heard of anyone having or had the same issue with ios6 ? I have been on the phone with apple tech support and they guided me through all of the steps of reinstalling the software through mt pc and ect ect. I bought my iPad 3 at best buy and when I went to the apple store to exchange it the last time they couldn't give me a new one. At that time my iPad was only 25 days old. I told them this is a new device y would I want a refurb? They also couldn't give me one without the ios6 software like I wanted. Si I went back to best buy and I did exchange it for a new one and it did have the 5.1 software . To any one reading this forum that hasn't installed the ios6 software , don't wait till they come out with a patch later this year or next year.

Dam typos lol do not down load the ios6 software wait till they put out a patch later this year or next year.

HuskeiN, How dare you insult me by refering to us/me as a troll, is this because i have a mind of my own & i'm not afraid to speak it. I own apple products including the ipad 3, iphone 4s apple tv and are dismayed at apple at this moment in time.They take google maps off us with out even a 2nd thought..As i pointed out in previous posts i for one bought the 3/4G version to be later told its incompatable with the 4G network here in the UK & the wifi *****.Then they drop the bomb shell ipad 4 ,yeah thats fine new upgrades i can live with that,then to discontinue the ipad3 in favour of ipad 2 is kinda like rubbing salt into an open wound,its like saying sorry folks ipad 3 is inferior to the ipad 2 thats why we dropped it in favour for ipad 2. But you have youre opinion and we have ours.If you want to carry on being sucked in & carry on paying top dollar for technolagy thats years behind the rest then thats youre choice and i respect that.I was sucked in by the pitter patter sales talk and how the customer was put first ect,now ive woken up and seen the light .You carry on believing what apple are telling you that theyre ahead of the competition ,but as far as i can see theyre yrs behind ,ipad mini is a prime example..Yes the competion brings out new tablets left right and centre, but they dont go back to a 2010 model.Can you imagine if car sellers did that ,now that is a prime example. Last point ,alas apple are burrying their heads in the sand over this one,its not just us on this forum that apple customers & loyal ones at that, that are peeved its world wide too so by apple not responding with an explenation as to why ipad 3 was dropped this wont go away and people are already flocking to the competition..They will listen when it hits their pockets but its to late by then..

is the word suck with a S on the end swearing or profanity?? as thats what i was refering to above with regards to my wifi on ipad 3, but they put ***** in my posting where i said it suck s.Strange indeed.

Ape will delete this as they have with my other post on this subject.

My story so far on the iPad 3 bought on 1st October.

Phoned lakeside store no 14 day is the only returns policy they a sticking to.

Read on net some bigger stores are extending to 30 Days.

Phone Stratford London UK store. I am told they have extended there returns to 28 day.

Today get fast train to London to exchange my iPad 3rd gen for voucher.

Man in shop books it back in checks it all over and says yeah no problem.

Disappears off to get it aurorised.comes back after quite a while says no cant do it as its over 14 days.

Apple have taken the ability to override the 14 days to the store on there ePOS system.

If I hadent been told yeah this can be done over the phone I wouldn't of bothered even trying.

Wasted my day.

Thanks Apple.

Over night they have stopped the stores doing this.

So if you within your 14 days taken it back before it runs out as you won't get any extra time.

Think I will sell iPad and get an surface.

Done with this now.

Good luck all.

Apple if your reading this before you delete it email or phone me.

I'm not sure if he's is talking about us or the guys that have level 2 and higher that bully people when we post something they don't like.

Wayne 2e0bvj wrote:

stevejobsfan, where in the forum rules does it state you cant have 2 accounts ??

It’s not about accounts per se, but since you brought up about forum rules you should know the following:

Under the heading of Submissions:

1.Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:

“Discussions of Apple policies or procedures or speculation on Apple decisions.”

1.Unless otherwise noted, your Submission should either be a technical support question or a technical support answer.

2.Do not post polls or petitions or links to same.

Under the heading of Community etiquette it states: “Post only technical support questions and answers, unless otherwise noted.”

So as you can clearly see, this entire thread is not within the Apple rules. Apple has been graceful enough to allow you to come here and whine. You should appreciate that fact. Being rude, threatening, and berating people isn’t going to help you. Hope that answers your question.

dilpz213 wrote:

I understand people saying, 'your ipad still works as well as the day you got it, why are u upset?' Whilst I would agree with that if my iPad was say over a month old what about those people who bought from authorised resellers perhaps only 24 hours before the announcement? Surely u would agree they would have a reason to be peeved wouldn't you?

Apple cares about their customers more than most companies. I have seen them offer customer protection even when customers didn't deserve it. Even when a authorized reseller won't help you, they will. Per their website:

http://www.apple.com/legal/sales_policies/reseller.html

When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies. If you reject the terms of Apple's software licensing terms or Apple's one year limited warranty for iPad, iPhone or iPod touch hardware products ("iOS Products"), you may return the iOS Product or Apple software to the Apple authorized reseller who sold it. If the authorized reseller won't accept the Apple product return, Apple will accept the return under the following circumstances:

You contact Apple to request the Apple product return within 14 days of the purchase. AC_RightofReturn@apple.com

You purchased the Apple product from an Apple authorized reseller in the United States. The reseller refused to accept the Apple product return.

The proof of purchase includes the reseller name and address, product and version purchased, purchase date, and purchase price.

The customer name on the receipt must match the name on the return.

You have properly completed the Return and Affidavit form found here.

As for why they decided to keep the iPad 2 instead of replacing it with the iPad 3 I have no idea. It makes no sense. When the iPad 3 came out it did make sense to sell the iPad 2 cheaper, but now that the iPad 4 has been introduced why keep the iPad 2 in their lineup? you would think they would remove the iPad2 and replace it with the iPad 3. As for why they came out with the iPad 4 so soon, that is easy to figure out. The marketplace has been flooded this past year with iPad wannabes. Even MS is coming out with one. The holiday season is just ahead and Apple needs to put their BEST foot forward to have a strong showing this holiday season. The upgraded iPad 4 does just that. It’s a world class tablet, and now if anyone wants to buy a high end tablet this christmas shopping season, they need look no further than the Apple iPad 4. It’s not that they brought the iPad 4 out too soon, it’s more that they released the iPad 3 too late. I had a iPad 3 and it worked GREAT! Yes, even the Wi-Fi worked flawlessly. iOS 6 worked flawlessly too. However I sold it because I knew that the resale would drop as soon as they released the iPad mini (which I’ll be buying very soon).

My friend also has a iPad 3, his works flawlessly too, and he also has iOS 6 installed. For those that have a iPad 3 and wish they had a iPad 4, just sell your iPad 3. iPads have the best resale value of ANY tablet on the market. There are plenty of people out there more than willing to buy it. For those that say they are going to buy a different brand of tablet, you better think twice. No other tablet in the world offers as good of a tablet experience than the iPad does. I’ve had nooks, androids, kindles, ect. and NONE of them was comparible to the iPad, and one big reason is because only iPads have access to iOS apps. Tablets all use the same resistors, capacitors and transistors, it’s the apps that matter most, and iPads have the best app developers in the world. If I just bought a iPad 3 (but it has been over 14 days) I would just sell it. Really, the sooner you do, the quicker it will sell. I know you don’t want to hear this but spinning your wheels here and whining isn’t going to help you. There are still people who don’t know about the iPad 4, and the longer you wait to sell your iPad 3 the harder it will be. Best of luck with whatever you decide.

My Mac , the rules in ur post r clearly stated and yet you still are being rude . Your comment "APPLE HAS BEEN GRACEFUL ENOUGH TO ALLOW YOU TO COME HERE AND WHINE " is in fact breaking apples rule of conduct. So take your own advise and go buy the old stand by IF YOU HAVE NOTHING TO SAY THAT IS GOOD THAN DON'T SAY ANYTHING AT ALL. I know that some peopl come here to complaine about there apple products and they shouldn't with all intents and porpoises . But to be far if the products an there problems were addressed then we would have nothing to complain about.

Whos being threatening, rude ect,. I aired my opinion and responded to the ones who seem to be totaly oblivious as to whats gone on.I guess some people still aint living in the real world..I paid £659 for my 64GB ipad 3 with wifi 3/4G only to be told months later the 4G is not compatible in the UK and never will be compatible..The Ipad 3 is future proof as to regards this we was told..The wifi suck s ,they just took google maps off us with out even asking their customer base, they replaced it with a map system that doesnt work..If as you say they care about their customers why havent they responded to their customers??? its been 5 days now since the bomb shell was dropped and not a word from apple..You carry on believing what they tell you and may be one day you too will wake up to see the light too..

Hey Wayne check out this link. Apple supposedly put out a statement about the ios6 and a patch .

http://www.gizbot.com/news/apple-reportedly-planning-to-release-ios-6-0-1-in-the -next-few-weeks