Ok had a call from apple Online yesterday regarding my issues of not having some way of email contact etc., in the UK.
So the person told me to go to the following URL www.apple.com/uk/feedback
This URL was not really want i needed but did set me thinking.
The URL has the ability to raise issues with products so i filed one in anyway.
Then tried the following URL www.apple.com/retail/feedback
Now this is what i need to complain directly to the retail outlet i bought it from.(and the one that told me i could exchange it then changed there mind)
Worldwide stores covered by that URL.
I know this doesn’t help those of you who have purchased from a reseller but does give contact with the store i think.
Shame apple don’t know their own URL's but it was a pointer in the right direction, i suspect that this phone call was because i sent a copy of the email i sent to watchdog@bbc.co.uk to the apple online email address.
Sorry for pervious typos in my posts, i see it upsets others, if i have offended anyone or hurt them in anyway i am sure they have their day with me in court room somewhere. Good luck.