kindle fire HD does not appear on desktop

HI TobySFan,

I guess I'm confused about what you mean that your Kindle never shows as a "device"? Unless I'm sorely mistaken, the only devices that would show up on your Mac would be i-devices (iPhone, iPad, iPod, etc.). Since Kindle is an Amazon device, it has no native support on the Mac. The Mac does run the software that Amazon provides for Kindle users to be able to access their Kindle books on thier i-devices and Macs, but beyond that, there is no other suppor that I know of.

Can you explain exactly what you are looking for when you say your "device" does not appear?

Two other thoughts:

1. Go back into the Apps program and see if the Kindle app is showing as "Installed". If it isn't - re-install it.

2. If it is showing as installed, restart your MAC to see if it now appears correctly with all content on your Launchpad.

Good Luck - and please let me know how it all turns out!

Thanks,

GB

TobySFan,

Have you ever launched the Android File Transfer app? The Amazon/Android help says you need to launch it manually the first time. (Apparently, it installs a stub of some sort to get itself launch subsequently.)

gale from maine, the app in question is not installed through the Mac App Store. It is downloaded directly from an Android support site.

gail from maine wrote:

I'm confused. I donwloaded the Kindle app from the app store. Is there some other app that I am simply not familiar with?

You need to download an app named "Android File Transfer" from http://www.android.com/filetransfer/

Wow TobySFFn,

Thanks for sticking with this with me. I have a feeling that I will be referring back to this discussion at Christmastime, as I got my husband a new Kindle Fire, and we will probably have to go through the same exercise. I have such an old Kindle (one of the originals, I think), that I never had anything but the Kindle app on all my devices, and since I only use if for reading, had just not run into anything more sophisticated than opening the app and then my book.....

Again, I will bookmark this discussion because I'm fairly certain I'm going to need it!

Thanks again!!!

Cheers,

GB

Hi everyone,

Thanks for all your advice - I wanted to do the same thing so I downloaded the Android File Transfer app as suggested and put some of my films into it whilst it was open on my Macbook desktop. All good so far. But now I can't find the films on the Kindle. Where do they go? Or have I missed a step where I am supposed to then move the films out of the Android File Transfer app and into the Kindle?? Not sure what to do next.

And yes, I have connected it properly, and switched it off and on again etc etc.

All advice gratefully received.

Thanks for your advice - I did find them in personal videos but....they are just empty icons! I think I will have to download some programme that will convert them to a format the Kindle can understand. **** thing, should have saved up for an ipad mini....

I was told to put them under movies and look undder Personal Videos as well and like J H5 they were blank icons, I tryed to click one but it said that I couldn't watch the movie. This is really frusterating. What will I need to download to watch the videos? Do I need to conver from M4V to MP4s?

I am having this problem too. I have done all the things tried above and talked to both Kindle and ipad support on the phone. no one can solve this probelm for me. I am so frustrated. I have an iPad but bought a Kindle for my son thinking I could put his music on his Kindle. Nope. Not gonna happen in time for Christmas I guess. Sometime I really hate all this proprietary crap.

Hi Karenfromwy and TobySFan,

You probably already know that the reason they don't appear in Personal Videos is because you simply can't convert the Films or vidoes that you got from Apple (through Itunes) into Android. More proprietary crap. I have tried it with various convertors and none of them work, I still just get empty icons on the Kindle. So I bought the DVD I wanted to put on the Kindle from Amazon (yep, it was a bit bizarre) and got a friend at work to convert it on his Android laptop and download it to the Kindle. What a crazy system. Why can't I just get all of this from the Amazon app store and download it straight away??

But there is light at the end of the tunnel - Tesco now let you use their reward vouchers to buy iPads, so we're saving them as fast as possible so we can get one and ditch the Kindle. Hooray.

Mandatory initial question:

Finder Preferences, General - what do you have checked?