False Water Damage Indicator

Ask that they open the iPhone and show you the several additional liquid contact indicators inside.

That is unreasonable. Apple included multiple interior liquid contact indicators for this very reason.

daniel188 wrote:

... They did not even care

You need to escalate this to someone who does.

High humidity can cause them to trip as well. (taking it in the bathroom while you take a nice hot shower is not really a good idea)

Make an appointment and try again. Or try another Apple store if there's more than one in your area.

there isnt anything higher then a manager

sell it on fleabay or bring to a cellphone store ..

If you've been told the same thing at 2 different stores, then it has suffered moisture damage. Or at least overexposure to moisture that could have caused, or could be causing corrosion.

There's not much you can do other than hope it holds out for you.

An out of warranty replacement in the event it fails is only $149. Who knows... that may drop in the future.

If you need to take it in, and the issue is clearly not related to water damage, they might not even check. But it's working fine now you see, so cross that bridge when you come to it.

This has happened to me as well. We lost power during the Hurricane Sandy and was charging my phone in the Car since we didn't have power. The house was cold during the night and perhaps charging the phone in the warm car could have caused the water damaged.. I don't know. My phone was never near any water. I took it to the Apple store as well and spoke to a Mgr. He said that because there was water damaged that the warranty on the phone was voided and that he could offer me an oow device for $150 bucks. I explained over and over that I did not drop the phone in any water or had it near water. But he continously pointed out the indicator had turn red. The warranty just expired on 11/2. My phone died on 10/29..smh.. I'm still without a phone 😟 I'm glad to know that I'm not crazy and that this has happened to other people as well. I have a iPhone 4. Perhaps this is a defect with this phone. My husband has the 4S and he did the same exact thing to his phone and nothing happened to it. Apple needs to be more understanding regarding this issue since it seems that it happening to many of their customers.

I just had the most unpleasant experience at a Verizon store. My iphone 4s would not hold a charge. I took it in foolishly thinking it was a matter of replacing a battery and was shown through a magnifying glass a pink spot in the headphone jack which they said meant my phone had been exposed to water. This, they claimed, voided the warranty and I would need a new phone at full list price. Never mind I have been a Verizon customer for longer than the store manager has been alive. I was dumbfounded. I treat this phone like my 3rd child. I am so in love with Siri, my sexual orientation has been called into question. This phone has never been in water or any unusually wet circumstances. Ever. When I told the clerk and the manager this, they asked if I ever used it in the bathroom or outside when it is humid. Seriously? The phone can't handle humidity? I asked them, if that is the case, how many customers come in with this issue? They refused to share that information. After much discussion, they said if they sent in the phone, Apple would not honor the warranty. My only choice, they said, was to buy a new phone. I have only had this phone since May. That's 8 months, folks. Before this phone, I had a Palm (yes, I know - insert cringe here) that went through **** and back and was still working years later when parts were held together with tape and I finally put it out of its misery. Now my much beloved 4S dies after 8 months and I am accused of murder. I asked them what would prevent the new phone from having similar issues and they said the headphone jack has been moved to the bottom. I asked if this indicated there was a design flaw with the 4s and they said no, it probably just saved Apple money to move it. If humidity is really the issue, I fail to see what difference the location would make anyway. Fast forward - I have a new iphone 5, an insurance policy on it and a very, very bad taste in my mouth. I own 2 ipods, an ipad and was just about to buy a 15" retina display laptop with a thunderbolt display. That $$$ purchase is now on hold. I have been an Apple fan since I bought the stock in the 80's and have converted a number of clients and friends to iphones. Now I worry they may be gathering in the foothills with pitchforks in hand. I am still in a state of shock, not knowing who deserves to be cursed - Apple or Verizon. After spending $850 today I hadn't planned on, I'm going with both. Geek love is worse than puppy love when your heart has been broken.

I hate to question your veracity, but an out-of-warranty iPhone (water-damaged, or not) can be replaced for $199 + tax.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

I've heard this story over and over again...i repair these phones and ill tell you that 4s of yours is most likely fixable!

The warranty indicator is their devious way to get you to buy a new phone ..you should have tried to repair it? its not too late . repair the 4s and return the 5 - you have 30days of buyers remorse warranty time

If you hate to question my honesty, please don't - I am telling the truth. If you have a solution, that would be appreciated. If you need the phone number and manager's name at the Verizon store, I am happy to provide it as well as a copy of the receipt.

You're not lying. You were lied to by Verizon. They said you had to pay full price for a new phone, when Apple would have gladly replaced it for $199.