False Water Damage Indicator

Help,

Was trying to get apple care on my Iphone 4. Only 20 days old from Verizon. Took it to apple and they said the indecator shows water damage. It has not been near water and have no ideal how this could happen.

There is no signs of water on damage anywere or signs of any thing else, this phone is in perfect condition, works like the first day out of the box.

Is there any thing I can do?

iPhone 4

Posted on Oct 25, 2012 10:38 PM

16 replies

John Galt

Level 10

159,468 points

Jan 24, 2013 7:39 AM in response to ewde1

As I wrote earlier in this thread it is not unreasonable to have Apple examine the additional LCIs inside the iPhone.

The determination of liquid damage is still up to them, but it is reasonable to ask and have them prove to you that liquid damage was actually the cause. Even if you get no satisfaction from them, replacing an iPhone's battery is only $79.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

False Water Damage Indicator

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up