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sanddemon Author

Level 1

12 points

how do I get "custom label" button back on Contacts

I used to have "custom label" button for phone number tags on contact list. It is now gone. Any way to get it back. This started on my iPhone 4 and remains on my iPhone 5.

SOLUTION FOUND !!!

Go into settings and do this:

Settings --> Mail,Contacts,Calendars --> Default account (for Contacts)--> select "On My Phone"

this restored the custom labels button when creating new contacts. Somehow it was set to 'Hotmail" and i guess Hotmail does not support customized labels so it isn't offered when creating new contacts.

iPhone 5, iOS 6

Posted on Oct 31, 2012 10:56 AM

21 replies

Jul 20, 2017 4:20 PM in response to IdrisSeabright

That's my main email account so I don't want to delete it. Thanks for your help though, I appreciate your time!

Mr.Drew

Level 1

8 points

Aug 21, 2017 6:59 PM in response to mrbillshaw

Thanks Mr. Bill! 👍

haynes7

Level 1

4 points

Sep 8, 2017 1:38 PM in response to IdrisSeabright

Whew! This worked for me. I deleted my Exchange account I use for work. Now I wonder if I have to leave it off or can it be turned back on and only turned off when I need to add a custom label.

Ktech9

Level 1

12 points

Oct 3, 2017 7:54 AM in response to mrbillshaw

That was so easy. Tx. Worked on iPhone 5 with iOS 10.3.3, and no reboot needed.

Nov 11, 2017 12:00 PM in response to mrbillshaw

I did as you instructed and it worked. Thank you so much. Nadee

Scugog

Level 1

4 points

Dec 3, 2017 3:15 PM in response to 4knfast

Tried resetting to iCloud and rebooted but still no custom label😖😖

how do I get "custom label" button back on Contacts