Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 6 with iPad 3: App Store search won't show iPhone Apps if search query has no results for iPad Apps

Hi All,


I've recently come across what appears to be a bug in the App Store application which occurs on at least the iPad 2 and 3 with iOS 6. The issue prevents you from finding an iPhone Application if searching for it by name and that search does not bring up any "iPad App" results. Please see steps below to reproduce:


1. Get an iPad 2 or 3 with iOS 6

2. Launch the App Store application

3. Search for the name of an iPhone application which will garner zero results in "iPad Apps". For example, search for "Stacheify", which is an iPhone application.

4. Notice you will get "No results for "stacheify"" and by default, you will have the "iPad Apps" tab selected

5. Select the "iPhone Apps" tab.

6. Notice the page still says "No results for "stacheify", even though Stacheify is an iPhone application. It's possible the page isn't refreshing when you select the "iPhone Apps" tab.

7. (Optional) Search for "Moustache" and select the iPhone Apps" tab; you will properly see Stacheify.

8. (Optional) Go to Safari, and in Google, search for Stacheify. Find the iTunes App Store link for the application and notice the deep link properly launches the application's page in the App Store application.


This is a particularly frustrating problem because many users will search for the full name of an iPhone application and if that search query does not have any iPad results, they will not be able to find the iPhone application.


I can reproduce this issue every time with every application that fits the criteria. I've also reproduced it on 3 different iPads. Are other people able to reproduce this issue? Is it a known issue? Should I submit a bug to Apple and if so, should I submit a bug report on their "feedback" page or should I submit an actual developer bug report?


Thanks for your time.

iPad, iOS 6.0.1

Posted on Nov 1, 2012 10:30 AM

Reply
18 replies

Nov 30, 2012 1:16 PM in response to t.zeising.tl

I can confirm that this is a bug. I don't know if it existed before 6.0.1. As others have stated if there are no results in the iPad section then the toggle doesn't work to show iPhone apps. You'll notice that the headers are not even displayed on the screen.


One workaroud is to change your search a bit so that you do get iPad app results and then tap the toggle to show iPhone apps.


For example, I wanted to install MapQuest on my iPad and there is no iPad specific version of MapQuest. Searching for MapQuest results in nothing being shown and toggling to iPhone apps doesn't show anything either. To get around it I changed my search to "Map" which of course showed lots of iPad apps. I was then able to toggle to iPhone apps and MapQuest was on the first row. I didn't think about searching for it in Safari.. I'll try that next time.

iOS 6 with iPad 3: App Store search won't show iPhone Apps if search query has no results for iPad Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.